Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,068 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been totally & repeatedly misled and let down by Hermes courier I contacted Beer52/Wine52 for help ad Janis was excellent. Clearly Wine52 is good but being badly let down by Hermes ... thank you Janis”

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Posted 3 years ago

“I tried wine52 as me and my partner drink various types. Unfortunately the french whites and red weren’t yo our tastes, but I did use the red to cook with. Natalie who I asked to cancel my subscription with was extremely polite, helpful and made the process smooth for me, as other companies force their opinions on you. She was awesome. Thank you guys.”

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Posted 3 years ago

“Kirsty C did a great job to answer my query quickly and with a friendly approach!”

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Posted 3 years ago

“Excellent service. Excellent beers. Natalie H was very helpful”

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Posted 3 years ago

“Excellent customer service. Callum was extremely helpful”

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Posted 3 years ago

“Natalie Hislop was very helpful in resolving my issue”

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Posted 3 years ago

“Kirsty was very helpful.”

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Posted 3 years ago

“Iannis Barron was very helpful at helping me cancel my subscription. Loved the Croatian beers though, was a great present”

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Posted 3 years ago

“Good customer service. Iannis was very helpful”

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Posted 3 years ago

“Lovely products and very cheery staff.Kirsty seems to be a delightful person.”

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Posted 3 years ago

“Kirsty C helpfully sorted out a delivery issue for me”

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Posted 3 years ago

“Callum was really helpful and curtious..not pushy and offered options.”

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Posted 3 years ago

“Haven't been able to get through my beers over the summer and have built up some stock. Kirsty sorted out a revised delivery schedule for me to suit my consumption. Really good customer service! Regards David”

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Posted 3 years ago

“Good quality beer and wine. Great customer service from Callum Docherty today. Helpful and friendly, thanks!”

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Posted 3 years ago

“Nice beer.”

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Posted 3 years ago

“Callus was very helpful in assisting me with my needs today. He was very polite and friendly.”

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Posted 3 years ago

“The customer service agent I spoke to (Callum Docherty) was very friendly and helpful, and didn't pressure me at all into subscribing. Overall a lovely experience, and made me want to shop with them again!”

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Posted 3 years ago

“Callum was super polite and sorted out my request in no time. Lovely bloke!”

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Posted 3 years ago

“Although, I had a couple of issues with deliveries (not surprising given the current climate). Beer52 I love getting my monthly beer delivery and they have an excellent customer service team. Kirsty in particular was very helpful!”

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Posted 3 years ago

“Excellent customer service when our delivery got lost. Prompt response to my email. Many thanks to Natalie especially.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,068 reviews