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BetterMe Reviews

4.6 Rating 2,348 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Fueron amables y resolvieron mi problema, aún quedo pendiente deposito
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Posted 4 hours ago
The response to my query was quick and clear
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Posted 12 hours ago
Atendimento rápido, claro e gentil. Só não ganha ⭐⭐⭐⭐⭐ pois estou aguardando o reembolso do valor mas estou confiante que ficará tudo bem.
Helpful Report
Posted 1 day ago
Olá! Agradecemos pelo seu feedback. Ficamos felizes que o atendimento tenha sido rápido, claro e cortês. Se precisar de mais alguma coisa, estamos à disposição para ajudar. Atenciosamente, Equipe BetterMe
Posted 14 hours ago
Your provided promptly help, it was not at first interaction but at the end was solved.
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Posted 1 day ago
Hello! Thank you for your feedback. We're glad the issue was resolved. Kind regards, Team BetterMe
Posted 14 hours ago
Thank you team!!!
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Posted 1 day ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 14 hours ago
Excelente servicio 🤩🤩🤩🤩🤩🤩🤩 me encanta este equipo
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Posted 2 days ago
¡Hola! ¡Gracias por las 5 estrellas! Nos alegra saber que el servicio fue excelente y que nuestro equipo le encanta. Saludos cordiales, el equipo de BetterMe.
Posted 1 day ago
Solved my problem since I renewed on the wrong app, iphone instead of web
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Posted 2 days ago
Hello! Thank you very much for your 5-star review! Kind Regards, Team BetterMe
Posted 1 day ago
Solucionaron muy rápido y eficazmente el problema que tenia, aparte de todo son muy amables
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Posted 2 days ago
Hola, Gracias por tus palabras. Nos alegra saber que solucionamos rápido y de forma eficaz tu problema y que además fuiste amable. Un saludo, Equipo BetterMe
Posted 1 day ago
Very helpful and responded in a timely, friendly manner.
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Posted 2 days ago
Hi, Thanks for your kind words. We’re glad you found the support helpful and timely. Kind regards, Team BetterMe
Posted 2 days ago
Great customer support.
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Posted 2 days ago
Hi, Thanks for your kind words. We’re glad you found the support helpful. Kind regards, Team BetterMe
Posted 2 days ago
Excellent customer support and super friendly and helpful advisers, particularly Anna. I subscribed to BetterMe incorrectly and they were really helpful at undoing the error for me without hesitation or complaint. I will be subscribing, I was just slightly premature. Big thanks to all at BetterMe for their help.
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Posted 2 days ago
Hello Dan! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 days ago
Great service thanks
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Posted 3 days ago
Hello Diana! Thank you for your feedback. We are glad you liked the service. We would really like to know what stands behind such a negative rating. Please email us at care@betterme.world and we will try to find the best possible solution. Kind regards, Team BetterMe
Posted 2 days ago
Great service, excellent communication, and prompt responses. Highly recommend.
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Posted 3 days ago
Hi Gabriela, Thank you for your kind words. We’re glad you had a great experience with our service. We appreciate the recommendation. Kind regards, Team BetterMe
Posted 2 days ago
Very helpful at assist with cancelling my subscription with no hassle😀
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Posted 3 days ago
Hi, Thanks for your kind words. We're glad you found the help hassle-free. Kind regards, Team BetterMe
Posted 2 days ago
Me siento muy complacida con lo que me enviaron del tai chi. Gracias!
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Posted 3 days ago
Hola, Nos alegra saber que quedaste complacida con lo enviado del tai chi. ¡Gracias por compartirlo! Un cordial saludo, Equipo BetterMe
Posted 2 days ago
I can’t cancel my subscription and the team help me with that very quickly. Thank you
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Posted 3 days ago
Hello Maria! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 days ago
I can’t cancel my subscription and the team help me with that very quickly. Thank you
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Posted 3 days ago
Hi Maria, We're glad we could help with the cancellation quickly. Thank you for your feedback. Kind regards, Team BetterMe
Posted 2 days ago
I had a great experience with BetterMe’s customer support. They were responsive, understanding, and handled my request professionally. I really appreciate how quickly they resolved the issue and followed up to make sure everything was taken care of. Excellent customer service!
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Posted 3 days ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 days ago
The customer service is really helpful and FAST. I needed some time to take a mental break, so I had to pause my subscription. Even though pausing wasn’t included in my plan and the app doesn’t have this feature yet, the team was incredibly helpful. They paused my membership and reactivated it once I was ready to start again. This is how you know a brand truly cares about its members.
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Posted 3 days ago
Hello! Thank you for your positive feedback. We are always here for you. Kind regards, Team BetterMe
Posted 2 days ago
Obtive todo o suporte que precisei!Satisfeito!
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Posted 1 week ago
Olá, Ficamos felizes em saber que obteve todo o suporte de que precisava. Satisfeito(a) com o atendimento! Abraços, Equipe BetterMe
Posted 6 days ago
BetterMe is rated 4.6 based on 2,348 reviews