Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,965 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Price, Item arrived as stated, item was packaged nicely with zero damage”

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“Service was great! Got my order next day. Thank you!”

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“Bad reviews were not my experience. Got what I ordered”

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“Very expensive very expensive very expensive very expensive vey expensive”

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“Easy order process. Fast shipping. Arrived in great shape. Would order again!”

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“Fast shipping on a part I needed fast. I will definitely recommend.”

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“I was needing to replace my tub/shower faucet and wanted to find the exact same one I had bought over 20 years ago. Not only did I find it at Big Frog, their price was nearly $50 less than the big chain plumbing supply stores! Fast service, too!”

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“My local hardware store did not carry this part. This was the exact replacement and timely delivery.”

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“Quick response to my order. Minimum down time.time. Time.”

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“big frog supply certainly does NOT "hop to it", inattentive and unhelpful, can't believe they get away with all this.”

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“You better check the delivery time. Mine ended being 2 weeks so I had to cancel when I did not see any shipment info.”

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“Quick easy check out! Super fast shipping! Quality product!”

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“Backflow was delivered on time and was easy to install.”

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“I ordered a shallow well pump from their website. Needed it for the upcoming week for replacement. Order arrived in two days. Outstanding service with high quality products.”

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“Professional services and fast delivery! Thank you so much!”

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“Prompt delivery, fair pricing, kept me informed on shipping process. Will definitely use the when needed. Thanks Big Frog”

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“Great product selections, easy website to navigate and fast service!”

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“Good pricing and communication after the sale. The product made it to me ahead of schedule.”

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“Shipping was quick. Communication was great. Item was well packaged and the best price Item was as described and i am going to order again.”

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“Received a tankless water heater descaling kit in which the bottle of solution had leaked all over the contents. Contacting your company got me the instructions to contact the manufacturer. I am used to companies that I purchase products from standing behind what they sell.”

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Big Frog Supply is rated 4.8 based on 5,965 reviews