Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I was skeptical about ordering my laundry tub and having it shipped without damage. The tub arrived quickly and no damage. I was really happy. I have not had it installed yet waiting on my new faucet and scheduling my plumber. Great experience.”

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“Advertised part without dimensions size. Rep stated only size Rainbird made. Would not accept return. And if so, would required purchaser to pay return freight. With return freight it would have cost almost $30 for part. Purchased whole 6" sprinkler from "big box" for $12.98.”

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“Ordered, got it , will order again, no delays”

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“Good Price, Item arrived as stated, item was packaged nicely with zero damage”

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“Service was great! Got my order next day. Thank you!”

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“Bad reviews were not my experience. Got what I ordered”

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“Very expensive very expensive very expensive very expensive vey expensive”

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“Easy order process. Fast shipping. Arrived in great shape. Would order again!”

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“Fast shipping on a part I needed fast. I will definitely recommend.”

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“I was needing to replace my tub/shower faucet and wanted to find the exact same one I had bought over 20 years ago. Not only did I find it at Big Frog, their price was nearly $50 less than the big chain plumbing supply stores! Fast service, too!”

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“My local hardware store did not carry this part. This was the exact replacement and timely delivery.”

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“Quick response to my order. Minimum down time.time. Time.”

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“big frog supply certainly does NOT "hop to it", inattentive and unhelpful, can't believe they get away with all this.”

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“You better check the delivery time. Mine ended being 2 weeks so I had to cancel when I did not see any shipment info.”

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“Quick easy check out! Super fast shipping! Quality product!”

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“Backflow was delivered on time and was easy to install.”

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“I ordered a shallow well pump from their website. Needed it for the upcoming week for replacement. Order arrived in two days. Outstanding service with high quality products.”

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“Professional services and fast delivery! Thank you so much!”

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“Prompt delivery, fair pricing, kept me informed on shipping process. Will definitely use the when needed. Thanks Big Frog”

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“Great product selections, easy website to navigate and fast service!”

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Big Frog Supply is rated 4.8 based on 5,968 reviews