Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I looked everywhere for a filter in frustration until I happened by Big Frog Supply. I found it, bought it and it was perfect. Good descriptions of product, great price and fast delivery.”

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“The item I needed was very hard to find at the price I needed. You folks had it and it was sent to me quickly!!”

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“Big Frog Supply kept me informed on the progress of my order”

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“fast shipping and fair price, great experience. recommend and will shop again”

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“Fast service and exactly what was described. Thanks Big Frog”

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“Good pricing. Fast delivery. 👍🏼👍🏼👍🏼Always reliable highly recommend Good brands”

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“Better prices than Amazon. Order came quickly and merchandise was what I ordered. Will use Big Frog again.”

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“What I needed, best price, fast, easy! Will use again”

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“Good price on item. They could have communicated better. Evidently item was not in stock but they did not tell me there would be a delay even after I called for update after a week from placing order.”

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“Great prices on the item purchased and are glad to do business with you.”

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“answered the phone, directed call to another human and was able to delay shipment...Thanks”

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“Shipped product quickly,price was good.Only complaint was how they stuffed all the parts in a USPS bag and mailed it.There very lucky it didn't get damaged.I would think they would not send plastic valves this way,should been in a box with some bubble wrap.Look into Amazon and how they ship,could learn a thing or two.”

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“Easy ordering. Received order much earlier than I expected. Will use Big Frog again.”

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“I got the right part at the right price. Customer service was right on”

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“Had exactly what I needed and shipped immediately. Also the price was great by comparison.”

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“web site was easy to use and I found the product I needed. They had it in stock and was shipped out the next day.”

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“Their price beat all other offers and delivery was excellent”

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“Order came fast and was the right part. Will use BigFrog again. Thank you”

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“Prices were great, with a quick delivery time. Really satisfied with shopping experience.”

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“I never had to call and asked anything. Everything was made clear in the Q&A. Above all I was notified every step of the way. I will recommend them to other contractors.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews