Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Purchased drip irrigation heads unavailable at Home Depot or Lowes. Very good price. Fast shipping. Very pleased”

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“My sprinkler system is 8+ years old and with the Texas heat and sun, nozzles and heads need to be replaced. This order was mostly for a stock up on supplies so I would have them on hand. I felt like the prices were very fair. As a female homeowner I had to learn some of the names of things and how they work to know if it would be what I needed. As I do the spring time maintenance on my sprinkler system there are some spots that I missed and will being looking into those items next”

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“I had trouble trying to purchase a particular kitchen sink, every vendor said it was on back order until I reached out to Big Frog, I actually talked to someone, he put me on hold to contact the manufacturer directly to find out the availability, they had it & it was shipped & I received it in four days, great service !”

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“Ordered Products on May 7th and they have still not shipped - has been over 2 weeks now. All products showed as being available at the time I ordered.”

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“Fantastic service from start to finish.......(Bravo Guys). I wish all suppliers work as well. M.”

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“Shipping was slow slow slow slow slow slow slow”

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“Great prices on quality product. Shipped quickly and expertly. Will DEFINITELY use again!”

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“Big Frog Supply was easy to order from. They kept me up to date on my order status and shipping status throughout the process. When my sprinkler heads arrived they where the right ones and of great quality. Will definitely be ordering from Big Frog Supply again! Great experience!”

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“Easy to find the part I needed, a module for a Rainbird ESP.”

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“Very efficient from the time I ordered right through delivery. They take pride in taking care of their customers.”

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“Great Prices. Quick shipment. Product was delivered as expected.”

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“Fast and no bull product came with full instructions and was easy to install and program”

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“Good prices, good service. A little more info on wesite about when things will be shipped after order is placed would be nice.”

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“Good product, good price, fast shippin. Product operates like it should and is quiet.”

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“We purchased a Renni water heater from Big Frog Supply, these guys are the REAL DEAL, honest service and very satisfied with the way our oder was handed”

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“Excellent service. Easy to track delivery. Will use your company again.”

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“Big Frog's site was easy to navigate. They had the part I needed to fix the leak in my sprinkler system pump. I ordered - it was here in two days with free shipping. I will go back for all my needs. Excellent online vendor. Thank you!”

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“Product was exactly as ordered, promptly delivered. Would recommend, and would order again.”

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“catchy logo name and mascot, great service and delivery”

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“I priced the item I purchased on Amazon, and Big Frog had it for 1/3 of the price even with the shipping. The item came quicker than I anticipated which was a huge blessing. Thanks folks!”

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Big Frog Supply is rated 4.8 based on 5,969 reviews