Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Your site had excellent information for me to make the correct choice in the right product.”

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“Want to Thanks Mr Collin. For he's pacience, professionalism with my recent Order.”

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“Excellent value Prompt shipping Follow-up on the shipment up to the moment of delivery.”

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“Customer service excellent. Young man extremely helpful and package arrived 24 hrs later. Fantastic”

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“It was shipped and arrived as it stated and kept informed the whole way.”

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“Fast delivery. Ordered one night online and the next day it was on the truck with an email and a tracking number. I also called to verify the order and was well treated (in clear English). 4 stars because I could have used a clearer package description. Other places included a nozzle tree with their sprinkler head orders and I assumed this one did as well. I was wrong. But I have no doubt that if I called with that question I would have gotten a friendly answer. I received what I ordered in good time and condition.”

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“competetive pricing, quick ship, and very nice quality sump pump”

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“Great prices, free shipping... What more do you need!?!? The price of the RainBird valves are 1/2 of what my local distributor wants and he has to order them from somewhere else.”

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“Great prices on products! Ordering was very easy. Prompt delivery!”

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“They had great communication and shipped my product quickly, keeping me informed every step of they way. Thank you!”

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“Exactly the right rainbird sprinkler head, quick delivery, great price.”

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“I had questions about the validity of their company due to some recent issues with on-line companies. They were very quick with their response and gave me resources to check out their company. My order was delivered in the time promised. The cost with Big Frog Supply was very competitive.”

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“I was referred to you by a neighbor that used your company for the first time. I needed the same components that he ordered from you. I placed my order by phone with Phil (order # 104493). It took about a week for the package to arrive but everything showed up in good shape and the order was accurate. The thing that I was hoping would show up in the carton was a priced packing list or invoice showing what I paid. I would still like this document. Please email it to me at careycrew@aol.com. Thank you. Tim Carey”

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“Great communication from ordering to delivery and after, I will do business again with Big Frog Supply.”

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“Had the product I wanted at a good price, free delivery, shipped and arrived very quickly and in good condition.”

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“Easy to order online. Smooth transaction! Super Quick Shipping!”

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“Good customer service and friendly people. Will do business again.”

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“Great pricing, prompt shipping, the item was exactly as described and worked perfectly for my application.”