Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Very good and fast service. Order arrived quicker than I expected.”

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“The sales Rep., I guess that's his title, was very helpful. He spent time talking about the item I had picked out to buy which helped me affirm that I had made the right choice. No rush on the phone conversation and taking my order. Service was unbelievable. The item arrived the day after I ordered it. How did they do that? The price was great as well. What else do you need?”

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“Excellent service. Order was filled fast and delivered when promised. Will definitely use Big Frog Supply again”

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“Price was great, delivery was quick and the product worked perferctly!”

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“got what i wanted very quickly! thanks for the speedy response.”

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“Fast with their service. The price was good. Can't ask for better service. Will be shopping with them more often.”

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“Everything was fast and easy. No issues at all. Competitive pricing!”

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“Exactly the product i wanted delivered in a timely fashion.”

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“Everything was correct and timely. Thanks for the great service.”

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“Big Frog's price was the lowest for the item I ordered (based on searching several other potential suppliers) and they offered truly free shipping (in contrast to one competitor who wanted about $9 for "handling"). The item was shipped very promptly and we received it quickly. Can't ask for anything more!”

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“The sprinklers were sent without nozzels. Can't use sprinklers without nozzels.”

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“Quick delivery product working fine thanks for a great product at a good price”

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“I purchased two turfgrass tiles to create a grassy area that I can drive over in a small area next to my driveway. Not only was the product of high quality and worked as advertised, but it was shipped out faster than any online purchase I have ever made, from anywhere, ever! On top of that, the price was reasonable and I didn't have to pay for shipping. I would buy from Big Frog again without a moments hesitation. Thank you for a great experience!”

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“The prices made me calm, the telephone guy was nice, and the email quick response was something a customer needs to see to assure all is going fine, even shipping. Thanks again I came back!!”

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“Easy to order from website,quick delivery,couldn't be any easier.”

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“Very good pricing and USPS shipping works well for me. A place I will look for future items.”

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“Price, ease of use, speed, clean website. Would visit again.”

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“I ordered a Back flow preventer, but ordered the wrong size I called Big frog to change the order and the cordial rep. changed it and no extra charge. Almost all mail order companies refuse because order is already in system or charge extra. Good pricing also!”

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“I was looking for an extra large valve box, and Big Frog had the best price on the product I wanted. Shipping was quick, and the product arrived in good condition. I'll definitely check out Big Frog Supply the next time I have an irrigation need.”

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“Product came on time and undamaged. Will use again.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews