Billy Hyde Music Reviews

Name: Billy Hyde Music
Address: 242 Whitehorse Road, Nunawading
Rating: 4.59

4.6 Rating 775 Reviews

90 %

of reviewers recommend Billy Hyde Music

Company Reviews

Product Reviews

228

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Phone:

0390403610

Email:

242whitehorse@billyhydemusic.com.au

Location:

242 Whitehorse Road
Nunawading
3130

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Billy Hyde Music 5 star review on 6th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful! Tried to order online ran into a minor issue, sent the email for help and got a rapid response (the item I want was out of stock) With the person assisting even offering to find out when it would be back in stock! I ended up selecting a different model and from ordering to delivery was one week- pretty amazing considering it was an electric drum kit and I live in rural Vic! I have been absolutely stoked and will definitely shop there again!”

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Posted 5 years ago

“Product delivered quickly and on time.”

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Posted 5 years ago

“Hello, I am not quite sure what you mean by ‘dropping by your Superstore’ as I did everything online or by phone. But everyone was fabulous and helpful. And certainly cheered me up as a nurse who has corona virus.”

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Posted 5 years ago

“great service fast delivery and nice people”

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Posted 5 years ago

“Complete mess with a delivered item but Billy Hyde refunded item, reordered what we needed, communicated when delays occurred and provided excellent customer service.”

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Posted 5 years ago

“A great value guitar for the young budding musician”

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Posted 5 years ago

“My package hasn't arrived. I've reached out for support but haven't heard anything”

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Posted 5 years ago

“Don't use Toll as your courier. They are absolute clowns.”

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Posted 5 years ago

Hi Rick, thank you for your review. Toll has certainly caused some stress within our team who strive daily to ensure prompt delivery of all orders to our customers. With there recent, and current outages along with the reduced speed of freight at this present time with COVID-19 has certainly seen delays in a number of orders. We have elected at present not to use toll until a time that there systems are back online and stable. Whilst I understand this has not helped your delivery I hope moving forward we don't continue to see these issues. I can assure you our team work very hard to ensure that all orders are delivered to customers as promptly as can be achieved in our power.

Posted 5 years ago

“Ordered a Rode K2 Mike, despatched next day. Efficient !! Good website showing stock availability.”

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Posted 5 years ago

“Excellent guidance and accurate turnaround to delivery. Thanks”

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Posted 5 years ago

“Sarah went above and beyond to ensure that the guitar which was a gift for my son, arrived in time for his birthday. I cannot thank her enough for making this happen during this tricky time”

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Posted 5 years ago

“I have bought guitars, amps and other gear from Billy Hyde over my 40 years of playing various instruments I have I have always found them to be very reasonably priced, their staff freely offer good advice and remarkable customer service. Well done everyone!”

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Posted 5 years ago

“Gangster crew definitely my go to store from now on”

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Posted 5 years ago

“Great prices. Great range and service.”

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Posted 5 years ago

“Order received quickly, no issues! Great, I will be shopping again!”

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Posted 5 years ago

“Online order went well. Fast shipping even during covid and products were wrapped up safely.”

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Posted 5 years ago

“Great customer service, thanks for helping me secure a piano for my husband's birthday”

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Posted 5 years ago

“Very fast delivery, quick communication and replies.”

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Posted 5 years ago

“Disappointing. I was stuck waiting for several weeks for an item which was listed as "in stock", but was in fact on back-order from the stockist. Even after I was informed that there was no stock available, the item was still listed as "in stock" on your website. I understand that shipping times have blown out recently, but this was straight up dishonest -- if an item isn't available, you should say that it's unavailable before wasting three weeks of my time. I was able to find the same item from another supplier, who sent it within 2 days.”

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Posted 5 years ago

“Bought some fuitar strings only took 2 day to arrive. very happy”

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Posted 5 years ago

Billy Hyde Music is rated 4.6 based on 775 reviews