BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.39

4.4 Rating 8,162 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 1 star review on 27th May 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great way to learn the ropes of boating in Canada!”

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Posted 6 years ago

Thanks for taking the time to leave a review MIchael. Congrats on passing - we'll see you out on the water this summer! :)

Posted 6 years ago

“The program was good, I actually learned quite a bit but some questions on the final test were not covered. Also, when doing the modal quizzes, you aren't given the correct answers to the ones you get wrong so you dont learn anything and likely carry those wrong answers over to the final. And lastly, the time allowed for each lesson is way too long, I finished reading and then sat there for upto minutes each lesson waiting to move on. What a waste of my time.”

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Posted 6 years ago

“I felt the course was very thorough and the staff were very helpful when I needed it! Shout out to Erin and Alexandra”

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Posted 6 years ago

“The course was informative, although long. It would be nice to be able to review the module quiz results to see the questions that were answered wrong as to not make the same mistakes in the final. Also the videos were very helpful.”

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Posted 6 years ago

“Awesome”

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Posted 6 years ago

“The course content is very clear and easy to follow. It prepares you well for the final exam.”

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Posted 6 years ago

“Good course.”

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Posted 6 years ago

“Overall very comprehensive and well done. A couple of minor improvement suggestions 1) the description of bifurcation markers at slide 7, module 6 is confusing or possibly in error. A bifurcation marker with green on top means preferred channel should be kept on port side, or turn to the right. 2) the section on carbon monoxide (CO) poisoning confuses CO with CO2 which are different substances”

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Posted 6 years ago

“Very good program. I had occasion to contact Boatsmart directly and they were very good. Excellent customer service!”

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Posted 6 years ago

“BOATsmart! shows you everything you need to know in a concise easy to understand manner.”

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Posted 6 years ago

“Great course. All the information provided was accurate and well taught. Made it easy to pass the test.”

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Posted 6 years ago

“very easy to use and understand website. I like the audio option and visuals to help you learn. Got a good mark on final and that says a lot. Chris V”

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Posted 6 years ago

“Some of the wording was different in the course then it was on the exam”

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Posted 6 years ago

“The BOATsmart course very informative and easy to learn with. I was able to get my card very easily and quickly. The animation was very good and clear.”

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Posted 6 years ago

“Good course, well organized and presented”

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Posted 6 years ago

“Would like to have seen the questions I got wrong on the practice quiz to see what I had to read again. But I did okay anyway.”

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Posted 6 years ago

Hi Lorraine - thanks for the feedback. Since there are a finite number of test questions and the test is open book and unsupervised - Transport Canada and NASBLA regulate that the answers not be shown. This is one of the check and balances put into place to maintain the integrity of online testing. As boaters too, we understand the feedback and are working with regulators to try and improve the process within the confines of online testing. Thanks for sticking with it and safe boating!

Posted 6 years ago

“I found the course easy to use. It was a comprehensive survey of the necessary information and I felt well prepared to take the exam.”

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Posted 6 years ago

“Content was well laid out. I liked the option of audio, visuals and reading simultaneously....it leads to better retention of the material, at least for me. I found the Boatsmart questions more challenging than the Transport Canada ones, which was also a good thing in the end.”

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Posted 6 years ago

“I like boatsmart”

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Posted 6 years ago

“Repetitive modules, min time thresholds that force you to wait even longer than the duration of the videos, content that is irrelevant to anyone other than someone trying to circumnavigate the globe in international shipping lanes, incomplete coverage of material compared to final exam were all annoying aspects, but the worst part is they don't tell you what you got wrong, so there is no actual mechanism for learning and improvement.”

Helpful Report

Posted 6 years ago

Hi Grayden - thanks for the feedback. Since there are a finite number of test questions and the test is open book and unsupervised - Transport Canada and NASBLA regulate that the answers not be shown. This is one of the check and balances put into place to maintain the integrity of online testing. As boaters too, we understand the feedback and are working with regulators to try and improve the process within the confines of online testing. Thanks for sticking with it and safe boating!

Posted 6 years ago

BOATsmart! is rated 4.4 based on 8,162 reviews