Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.89

3.9 Rating 438 Reviews

73 %

of reviewers recommend Bookaway

Company Reviews

Metrics

Info

3.9

Based on 438 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use, allowed us to plan our trip very well and we used the high speed ferry which made it very nice experience”

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Posted 4 years ago

“Very fast and professional service. Thanks!”

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Posted 4 years ago

“Finally a single place to book bus tickets for any trip. Wish there was a monthly pass I could buy.”

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Posted 4 years ago

“Good service, nice people, on time, easy to arrange!”

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Posted 4 years ago

“Very easy to use”

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Posted 4 years ago

“Prompt arrival”

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Posted 4 years ago

“Rien à dire, tout parfait, ponctualité, vitesse, génial”

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Posted 4 years ago

“Easy booking process and quick answers”

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Posted 4 years ago

“Everything was perfect, thank you!”

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Posted 4 years ago

“A great service, I use it on every journey.”

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Posted 4 years ago

“Fast and comfortable trip”

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Posted 4 years ago

“Best support team!”

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Posted 4 years ago

“Really easy booking, made the whole experience much nicer than usual... The site is accessible and easy to look at”

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Posted 4 years ago

“Super helpful and quick response!”

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Posted 4 years ago

“Super responsive customer service and the site was very easy to navigate. Very excited to use Bookaway for future bookings as well!”

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Posted 4 years ago

“Great service! My booking was originally declined by the company because they stopped working. however, the support team sent me another option and secured my seat to San Jose, thank you!”

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Posted 4 years ago

“Thank you for the excellent service! The Customer service was quick and very responsive. I had a minor issue figuring out where the driver will be waiting for me, but the Support team helped and were very responsive.”

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Posted 4 years ago

“everything went smooth, we had a very comfortable trip from Sapa to Hanoi”

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Posted 4 years ago

“My travels plans changed and the support team helped me with changing my departure time. Will definitely book again”

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Posted 4 years ago

“Great customer service, very helpful”

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Posted 4 years ago

Bookaway is rated 3.9 based on 438 reviews