Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.89

3.9 Rating 435 Reviews

72 %

of reviewers recommend Bookaway

Company Reviews

Metrics

Info

3.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Bookaway made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to book a few transfers in Costa Rica, received the tickets so fast and the trip was comfortable.”

Helpful Report

Posted 4 years ago

“Thanks for helping me when I accidentally made a mistake with the booking, appreciate your help!”

Helpful Report

Posted 4 years ago

“Comfortable trip”

Helpful Report

Posted 4 years ago

“Great service! Thanks”

Helpful Report

Posted 4 years ago

“Booked with no problem and it was a very comfortable ride”

Helpful Report

Posted 4 years ago

“You just need to show the confirmation on your phone, thanks for the great experience!!”

Helpful Report

Posted 4 years ago

“had to cancel my booking due to change in plans, I canceled it on the website within two minutes”

Helpful Report

Posted 4 years ago

“Ride was smooth, the staff was very kind at the station”

Helpful Report

Posted 4 years ago

“Amazing service, thank you!”

Helpful Report

Posted 4 years ago

“Found my ticket online and booked in on time, great experience”

Helpful Report

Posted 4 years ago

“The bus left on time and the trip was smooth.”

Helpful Report

Posted 4 years ago

“安全で注意深い運転手で気持ちよく移動できました。”

Helpful Report

Posted 4 years ago

“The whole booking experience was amazing, thank you Bookaway. keep up the good work!”

Helpful Report

Posted 4 years ago

“Excellent customer service.”

Helpful Report

Posted 4 years ago

“Removes the travel anxiety - it's easy to book and to communicate with support. Will use it again.”

Helpful Report

Posted 4 years ago

“I made a mistake with my booking and they helped me solve it really fast”

Helpful Report

Posted 4 years ago

“Easy to book, and even I made a mistake with my booking their support team answered within two minutes on their chat and solved the problem within 4 minutes. The transfer I booked was expectational and I couldn't ask for better treatment after such a long flight.”

Helpful Report

Posted 4 years ago

“Very good!”

Helpful Report

Posted 4 years ago

“I am very happy to have found your service! Having all this transit information really makes traveling easier! And your customer service is always prompt, reliable, and friendly... please keep up the good work!”

Helpful Report

Posted 4 years ago

“Didn't expect it to be that easy to book a ticket for the next day! the driver arrived a bit early but waited for me and helped me with the luggage. would book again for sure.”

Helpful Report

Posted 4 years ago

Bookaway is rated 3.9 based on 435 reviews