“Very fast answers from the support team! my plans changed and I had to change the departure time, they replied immediately when I contacted them via Whatsapp, a great experience, will book the rest of my trips in Vietnam with Bookaway :D”
“First sight I didn’t expect on this one online website but things surprised me as everything works very well! I used to worry when the departure time didn’t come and the support team supported me with the pick-up and change requests properly 👍 Used them few times for my Vietnam travels already!”
“Anytime I had a question, someone from Bookaway’s customer service was quick to respond and always helpful. Their prices are reasonable and helps take the hassle out of traveling. I will definitely use them again!”
“When I wanted to change the hotel for pick up support team responded fast and changed it for me, everything went smooth, will use Bookaway again for sure!!”
“After I booked the schedule changed and the departure was moved to 30 minutes after, the support team contacted me right away to notify about the change.
And i got a promo code for my next trip. Amazing!”
“The website was super easy to use and I didn't have the hassle of waiting in line at the station to buy my ticket. It saved me the stress of potentially not getting a ticket, not to mention saved me time. Super helpful support too. Will def use Bookaway again for my next trip.”
“Great ride, the bus driver was very nice.
I had to change my date and they were willing to do it with no charge although they didnt have to do it cause I changed it just few hours prior to the ride”
“Couldn't change the ticket by myself on manage my booking, the support team later explained that it's not within the policy, but they helped me change it anyway, other that that everything was OK and they replied fast.”
