Bookmundi Reviews

4.71 Rating 318 Reviews
96 %
of reviewers recommend Bookmundi
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours

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Anonymous  // 01/01/2019
Easy & Simple to use providing various options. All our questions were answered in a clear manner very soon and the offer & booking was convenient as well.
Posted 1 year ago
Fast response.
Posted 1 year ago
Easy, Clear, and precise.
Posted 1 year ago
So far, Soooo Good, Danielle Lee has been very helpful. Can't wait for my trip/tour
Posted 1 year ago
Prompt customer service
Posted 1 year ago
The agent Emma Brown was very good and very helpful. In retrospect, I wish there had been more warnings about the lengthy process to obtain a Russian visa. The visa problems may mean I will not have one in time to take the trip though I am paying an exorbitant amount in trying to obtain one in time to depart.
Posted 1 year ago
Great site, price and service. Would definitely recommend Bookmundi.
Posted 1 year ago
Excellent service, especially considering I made a late evening night before booking! Email response that night and driver at my door as stated within the time frame next morning. Highly recommend.
Posted 1 year ago
Had a great experience. Their site is great, and the customer support team was extremely helpful.
Posted 1 year ago
My booking experience was okay. I did not know that the touring company who would be conducting the tour is Walks LLC. I would have appreciated knowing that from the beginning. Walks seems to be quite a decent company.
Another very important item that needs improvement is the voucher. You need to add all of the information directly on the voucher so it is clear what the customer is buying.
Posted 1 year ago
Thank you very much for the review Arthur. Our tours should contain all the necessary information on the tour voucher. We will, however, double-check the tour you booked to make sure that everything is correct.

Thanks again for your feedback.

All the best
Posted 1 year ago
We had a wonderful trip to Upper Mustang in Nepal in Aug 2019. Our guide, Dave, was charming, knowledgeable and extremely helpful. Out booking experience was flawless and all our queries were answered extremely quickly. Dave found us the very best bedrooms and ablution facilities, which were always very clean, in each of the guesthouses which we stayed in. I strongly recommend Bookmundi company to you and especially out guide, Dave. Thank you, our holiday was wonderful. Bob and Mary Scholes
Posted 1 year ago
Good customer service, very helpful with queries, easy to book online.
Posted 1 year ago
I did not know Bookmundi to start with so was a bit hesitant to purchase. However, after doing lots of research I found out that Bookmundi offered the best price and as a result I purchased my tour. The entire booking experience and Bookmundi's customer service team has been great. Will definitely use you again!
Posted 1 year ago
the site is super user-friendly and it was really easy to find what I needed and make a purchase. Good job and keep it that way!
Posted 1 year ago
Bookmundi is very helpful, and responds promptly to request. Excellent customer service, and competitive price.
Posted 1 year ago
Had a great tour. The operator was professional and the tour was fabulous. Booking the tour was extremely easy and everything felt smooth and secure!
Posted 1 year ago
Had a good experience with Bookmundi. Great price and excellent service.
Posted 1 year ago
The travel company associated with your have kindly been in contact and very accommodating. Did email bookmundi few days ago about booking and after initial contact heard nothing back. Shame really
Posted 1 year ago
Hi Farhana,

Thanks for your review, appreciate it.

We did see your enquiry at our side. We did not answer your question as we could see that you had already processed the tour booking. We therefore thought your question/concern had already been addressed. Sorry for that.

Our customer service team has sent a follow-up email to you to see if there is anything we need to assist you with.

All the best,
Jane Andersen
Customer Service
Posted 1 year ago
The booking experience was awesome and easy. We look forward to the trip
Posted 1 year ago
I had the BEST experience booking with bookmundi. My guide listened to everything I wanted to do during my travel time and made it happen. He organized the trip better than I ever could and that comfort of knowing it's all handled is priceless. He answered all my questions, was very kind and helpful, and was available even when he didn't need to be! Santiago went above and beyond to make this the trip of a lifetime, and I would do it over and over again. I recommend this to anyone that has an idea but feels overwhelmed by figuring out all the bookings.
Posted 1 year ago
Bookmundi is rated 4.71 based on 318 reviews