Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 808 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady who I spoke to named Sarah on the customer Service team was extremely helpful, very friendly & always very quick to reply- whenever I had questions she gave exact information. Excellent service!”

Helpful Report

Posted 5 years ago

“Due to COVID, I first rescheduled my trip, which they accommodated without any problem. Then because of Sri Lankan travel restrictions, my trip was cancelled. They issued a full refund. The representative I worked with was very responsive and courteous.”

Helpful Report

Posted 5 years ago

“Always prompt and on point, trying to help the customer get the maximum from every situation :)”

Helpful Report

Posted 5 years ago

“Due to cancellations with COVID-19 we did not take our trip. They have been a pleasure to deal with during the cancellation process.”

Helpful Report

Posted 5 years ago

“Before visiting South Africa in Jan-Feb 2020 I decided almost last minute to add Kruger National Park to my trip. Jammie made this the easiest experience ever! He got me a private bungalow with everything I asked for, 1 bush walk and 3 game drives during my 3 day visit. I’m currently working with him again for a return trip this Nov. Even during the current health crisis he would randomly reached out to me to let me know he was still working on building me the perfect trip. He finally got me setup for over a half a month, 2 country trip for a great price. Thank you Jammie! I’m a customer for as long as I can travel.”

Helpful Report

Posted 5 years ago

“Booking the tour was an efficient and easy process. However my tour was cancelled by the operator a few days before I was due to travel due to COVID-19 virus restrictions. One week later Bookmundi has refunded my deposit in full. Given the current collapse of tourism in this crisis, Bookmundi has acted swiftly and responsibly. I wish I could say the same about Booking.com who are being very difficult with so called "non-refundable" bookings.”

Helpful Report

Posted 5 years ago

Hi Carl, Thank you very much for informing us. We have kept in contact with your operator throughout the process and have also been informed that you were offered a good solution. Kind Regards, Sarah Customer Service Bookmundi

Posted 5 years ago

“good approach”

Helpful Report

Posted 5 years ago

“Very helpful customer service!!!”

Helpful Report

Posted 5 years ago

“Fast easy and simple”

Helpful Report

Posted 5 years ago

“If our trip lives up to our booking experience we will be giving you 10/10! Jammie has been extremely helping in accommodating out frequently changing plans and took all the pain out of the experience of booking accommodation along a planned road trip.”

Helpful Report

Posted 5 years ago

“Team contacted me when my first choice was not available and had another opportunity to book. Appreciated this”

Helpful Report

Posted 5 years ago

“Peace of mind, easy to book. Reasonably prompt response! Overall very satisfied”

Helpful Report

Posted 5 years ago

“Thanks to Mike Adley, from Bookmundi Customer Service, I was able to book this tour on the only day I had for this.”

Helpful Report

Posted 5 years ago

“Great easy professional I will recommend you to everyone interested in going to Nepal and or trekking to EBC Hope flights and accom are as easy to arrange and book! Great job many thanks And this is a genuine review Gerry from QLD Australia”

Helpful Report

Posted 5 years ago

“I was very happy with the easy booking procedure. I was also very pleased that the confirmation for my tour came through within a couple of hours.”

Helpful Report

Posted 5 years ago

“After a few email exchanges with one of the very helpful advisors I decided to book with Bookmundi. Overall a very simple and pleasant process.”

Helpful Report

Posted 5 years ago

“My booking experience started with an exchange of emails to find out the maximum tour size, then continued with the booking itself. Both went smoothly and made a good first impression.”

Helpful Report

Posted 5 years ago

“My booking went very smoothly. Filling out the needed forms has been a little bit of a problem, but mostly because I am not too tech savvy.”

Helpful Report

Posted 5 years ago

“We were planning a trip and asked a travel agent for help. Then my daughter found your website. With bookmundi, we got adventure and accommodations for a better price than hotel only. We will always come back to you for our yearly adventures. The liaison was patient and thorough. Shout out to Luciana.”

Helpful Report

Posted 5 years ago

“Very easy to book through and quick and efficient”

Helpful Report

Posted 5 years ago

Bookmundi is rated 4.7 based on 808 reviews