“We had a tour package booked for our honeymoon in March 2020 in Europe when the pandemic first took hold on this planet.
Bookmundi customer service always replied to our every email very quickly and was very understanding of these challenges during these very trying times.
When we get our holiday package refunds, we will have no hesitation in re-booking our holidays with Bookmundi again.
We are very satisfied with the way this company conducted itself during the pandemic period.
Can't wait for our next holiday tour package with Bookmundi again!”
“Sarah and Emma were exceptionally professional, prompt, friendly and helpful in booking our trip, which unfortunately needed to be be cancelled due to Covid…”
“My recent tailor made trip to Colombia was absolutely fabulous thanks to Bookmundi. Great customer service from planning through execution. Planned activities went like clockwork with no question/concern too trivial. Our guides were exceptional in every way which greatly enhanced our stay. I’d used them again without hesitation and recommend them wholeheartedly.”
“Overall it was very easy and quick to book with Bookmundi! I ran into a problem since I'm traveling alone and the trip usually requires two people but the tour group and Bookmundi solved my problem within minutes. Highly recommend!”
“Enjoyed our tour of the garden district and french quarters in New Orleans very much. Both of our tour guides Logan and Angela were excellent!! They were both very knowledgeable about the area and it was fun to learn some of the history. We also loved being able to try some of the popular local foods. Tami”
“Sarah Thomsen is a major representative for Bookmundi. All my emails were answered within hours of contact and regarding the refunds she kept me fully up to date. Nothing but high praise for Sarah and Bookmundi.”
“Our trip last year was cancelled due to Covid-19 so we recently reached out to Bookmundi to once again plan our trip using our credit. We worked with Sarah Thompsen who was extremely helpful, thorough, knowledgable, and was quickly able to answer all of our questions. Bookmundi's price for our Alaska trip was less than going direct with the tour company plus Sarah was able to provide us with last year's booking price since we already had a deposit down. I highly recommend Bookmundi....& Sarah:)”
“I needed to get a refund on a trip due to COVID-19 restrictions, so I reached out to Bookmundi. Emma Brown, the representative I worked with over email was responsive and quick to help me resolve this problem. A+ for service!”
“I was a bit skeptical in making a deposit for an international tour. However their assistance in responding to my questions and doubts was immediate and more than anticipated.
Thank you”
“Wonderful!!! I recommend Bookmundi. Emma Brown has been very thorough with our requests and has made sure that all our questions are attended. Eagerly waiting to travel.”
