Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 791 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So user friendly! All the pertinent info clearly visible, no repetitive scrolling to find submit button. Clean and simple, just as it should be.”

Helpful Report

Posted 4 years ago

“Enjoyed our tour of the garden district and french quarters in New Orleans very much. Both of our tour guides Logan and Angela were excellent!! They were both very knowledgeable about the area and it was fun to learn some of the history. We also loved being able to try some of the popular local foods. Tami”

Helpful Report

Posted 4 years ago

“Sarah Thomsen is a major representative for Bookmundi. All my emails were answered within hours of contact and regarding the refunds she kept me fully up to date. Nothing but high praise for Sarah and Bookmundi.”

Helpful Report

Posted 4 years ago

“Our trip last year was cancelled due to Covid-19 so we recently reached out to Bookmundi to once again plan our trip using our credit. We worked with Sarah Thompsen who was extremely helpful, thorough, knowledgable, and was quickly able to answer all of our questions. Bookmundi's price for our Alaska trip was less than going direct with the tour company plus Sarah was able to provide us with last year's booking price since we already had a deposit down. I highly recommend Bookmundi....& Sarah:)”

Helpful Report

Posted 4 years ago

“I needed to get a refund on a trip due to COVID-19 restrictions, so I reached out to Bookmundi. Emma Brown, the representative I worked with over email was responsive and quick to help me resolve this problem. A+ for service!”

Helpful Report

Posted 4 years ago

“Very easy! Can't wait for our trip.”

Helpful Report

Posted 4 years ago

“I was a bit skeptical in making a deposit for an international tour. However their assistance in responding to my questions and doubts was immediate and more than anticipated. Thank you”

Helpful Report

Posted 4 years ago

“very professional and responsive to my questions”

Helpful Report

Posted 4 years ago

“Thank you Bookmundi for your services. It is a pleasure to continue working with you and look forward to my trip.”

Helpful Report

Posted 4 years ago

“Booking was Suu easy, and then they reached out quickly to ask if I had any questions. Perfect!”

Helpful Report

Posted 4 years ago

“Wonderful!!! I recommend Bookmundi. Emma Brown has been very thorough with our requests and has made sure that all our questions are attended. Eagerly waiting to travel.”

Helpful Report

Posted 4 years ago

“Sarah was super helpful and prompt when I needed to make changes to my reservation. Thank you!”

Helpful Report

Posted 4 years ago

“Great customer service, cancelled my trip with G adventures no problem when I requested (covid..) and were very pleasant and helpful.”

Helpful Report

Posted 4 years ago

“Emma has been very patient and helpful during these difficult travel times. She is thorough, quick to respond, and gets the answers. Out trip has been postponed, and the re-booking period extended. We recommend Bookmundi.”

Helpful Report

Posted 4 years ago

“I had to ask for a fund return because of Corona cancellations . The communication ist clear and fast and the refund in action. I can recommend bookmundi!”

Helpful Report

Posted 4 years ago

“All of my interactions and transactions with Bookmundi have been far beyond anything I could expect. Super fast support and replies. When one of my destinations shut down after I places a deposit, Bookmundi told me to expect a refund in 7 days, I received my refunds in 2 Days! They have gone above and beyond to assist me during this very weird Covid world. As I’ve stated before, Please Give Marie Storm A Huge Raise! She is a huge reason why my experience has been so wonderful. Everyone is great but my personal experience working with Marie made me feel like a celebrity. Thank you!”

Helpful Report

Posted 4 years ago

“Great. Now that I know how it works will definitely use again.”

Helpful Report

Posted 4 years ago

“I really appreciate the ability to see what is available on a give timeframe and get the trip details displayed in a consistent manner. The actual booking could not be any easier.”

Helpful Report

Posted 4 years ago

Thank you very much for your review Adel. We are working very hard to deliver the best possible user experience and the absolute best supply of great multiday tours all around the world. Thus, highly appreciate your feedback.

Posted 4 years ago

“We arrived in Spain, March 11, on the 13th 2020, we had to fly to London, and then home. A 10 day trip lost, until today, when the folks at BookMundi went above and beyond to offer us a voucher for future use. The generosity of the voucher and the fact that we have until Dec. 2022 to use it is awesome. Looking forward to rebooking next year for travel in 2022. We will also recommend Bookmundi to friends and family!”

Helpful Report

Posted 4 years ago

Thanks Robin. We are just glad that we could help out. When you book a holiday, we better ensure you get a great experience, even in COVID-19 times. Thanks for your review again.

Posted 4 years ago

“good service”

Helpful Report

Posted 4 years ago

Bookmundi is rated 4.7 based on 791 reviews