Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 791 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service Jane has exchanged email few times to gladly refund my reservation due to cancellation on the trip that I deposited. The cancellation in Feb 2022 has caused me to revise travel plan. when I confirm my plan, will loook Bookmundi web site again. Thanks.”

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Posted 3 years ago

“Great company to book trips through. They are quick at replying and give good customer service. Thank you!”

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Posted 3 years ago

“Bookmundi has a very rewarding professional booking system , a quick service always with a big smile .”

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Posted 3 years ago

“This is the first time we booked with Bookmundi and we couldn't be happier. The process was easy, fast, efficient and the price was very reasonable. Customer service was phenomenal. We travel internationally at least twice a year and use different companies but Bookmundi is the best by far.”

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Posted 3 years ago

“Very clear, easy to book, looking forward to my trip very much.”

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Posted 3 years ago

“I have recently booked my second trip (private tour of Northern Norway) with Bookmundi. As before their service and efficiency are excellent. They have a huge choice of tours in a vast variety of countries. I would highly recommend them.”

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Posted 3 years ago

“Booking went well and the site was easy to navigate.”

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Posted 3 years ago

“Jane Andersen did very good job. She replied my questions very quickly and had follow up. Thanks”

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Posted 3 years ago

“Customer service had a great speed for responses and gave me clear and concise information as well as helping me with future planning for trips. I got everything I needed within 24 hours. Perfect!”

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Posted 3 years ago

“Customer Service is excellent. They are quick to reply to questions and do everything in their power to create a customer friendly experience.”

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Posted 3 years ago

“Booked a week trip to Jordan. All went smoothly. We looked at their set Jordan holiday and requested several changes to suit us. A detailed itinerary was sent to us before departure and was followed precisely. I would definitely book through bookmundi again.”

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Posted 3 years ago

“We booked our trip just over two months ahead of the date of travel during the pandemic. With all the craziness going on in the world Sarah has been so helpful with the many questions I had regarding logistics and coordination with the tour company. Sarah usually got back to each question within 24 hours. Just have patience with response time depending on where the world you are due to time zones. Great company. Would love to work with Sarah again on another trip down the road.”

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Posted 3 years ago

“We had a tour package booked for our honeymoon in March 2020 in Europe when the pandemic first took hold on this planet. Bookmundi customer service always replied to our every email very quickly and was very understanding of these challenges during these very trying times. When we get our holiday package refunds, we will have no hesitation in re-booking our holidays with Bookmundi again. We are very satisfied with the way this company conducted itself during the pandemic period. Can't wait for our next holiday tour package with Bookmundi again!”

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Posted 3 years ago

“Bookmundi has been very helpful during these difficult times!”

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Posted 3 years ago

“Sarah and Emma were exceptionally professional, prompt, friendly and helpful in booking our trip, which unfortunately needed to be be cancelled due to Covid…”

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Posted 4 years ago

“My recent tailor made trip to Colombia was absolutely fabulous thanks to Bookmundi. Great customer service from planning through execution. Planned activities went like clockwork with no question/concern too trivial. Our guides were exceptional in every way which greatly enhanced our stay. I’d used them again without hesitation and recommend them wholeheartedly.”

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Posted 4 years ago

“Great company! Gave refund when their itinerary changed.”

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Posted 4 years ago

“Very happy with all the time in helping us with the planing of our dream trip.”

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Posted 4 years ago

“Easy to use, informative website. Fast and helpful replies to questions.”

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Posted 4 years ago

“Overall it was very easy and quick to book with Bookmundi! I ran into a problem since I'm traveling alone and the trip usually requires two people but the tour group and Bookmundi solved my problem within minutes. Highly recommend!”

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Posted 4 years ago

Bookmundi is rated 4.7 based on 791 reviews