Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 808 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being connected to a local travel agent is amazing and very useful. The response time is quick, even considering the time difference and their flexibility is very welcome.”

Helpful Report

Posted 6 years ago

“Everything went well with the booking of our tour and you're keeping us up to date on any information regarding the tour. Thank you”

Helpful Report

Posted 6 years ago

“Tour description are very informative. I felt confident while booking.”

Helpful Report

Posted 6 years ago

“We are expecting from you to inform us about the details of the hotels during the trip -we request twin beds, NOT a large bed- together with the exact time of departure and meeting point for the coach trip from New York to Niagara Falls on 19th August. Could you also tell us at around what time we shall arrive back in NY on Thuesday 22nd as we have to plan accommodation for that night. Regards”

Helpful Report

Posted 6 years ago

Hi Odile, Thanks for your review. Will definitely make sure to get back to you on the above. Our Customer Service is on the case and will reply back to you directly via email. Ahead in time, if you have any questions, you can simply contact us directly via this link: https://www.bookmundi.com/contact-us We will always respond within 24 hours, also during weekends. Best Regards, Rasmus Bookmundi

Posted 6 years ago

“My first time booking with Bookmundi. Services was very good and Bookmundi gave explanatory note telling me that the tour confirmation will take awhile as the tour operators will have to organise this tour with local suppliers which I think is pretty good. At least I am not kept in the "dark ". And Bookmundi has always kept me updated at all times. As to the tour selection , I think it is good value for money. All necessary information and important information about this tour were sent out to customers so that they can be well prepared for the tour. Great people and great services. People looking after us all the way. Thank you Bookmundi ! Keep up the good work knowing that we can put our trust in you ! Cheers !”

Helpful Report

Posted 6 years ago

“Easy, rapid to respond, confirmed requested information”

Helpful Report

Posted 6 years ago

“We found Bookmundi extremely professional and accessible. They answered our emails promptly and resolved our questions Totally hassle free booking our Trip. Thanks.”

Helpful Report

Posted 6 years ago

“Very pleased with Bookmundi's customer service. Will definitely use them again.”

Helpful Report

Posted 6 years ago

“Dear Bookmundi, Booking Reference D6NyFWtw7 I have booked a day tour (Budapest to Vienna One Day Tour) on Monday, 27 May, 2019 (Booking Reference D6NyFWtw7). But I requested a change of date to Sunday, 26 May, 2019. This request was promptly acknowldged and carried out and new booking information have been sent to me by email. I now greatly appreciate your prompt service, which is very good. I also wish to have your contact tel. in Busapest to liaise about pick up times at Hotel. I have already send you my Hotel information at New York Palace, Budapest. Regards, Anthony Lee "anlee888@telus.net", or Tel. +(1) 604 889 7128.”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“Have been dealing with the very helpful Emma while arranging a tour for my parents. Very prompt reply’s, minimum of fuss for us and a great looking tour of Italy now organised. Cannot wait to see how they enjoy the trip. Thank you Bookmundi”

Helpful Report

Posted 6 years ago

“Fantastic assistance from Shun and extremely helpful throughout the whole process.”

Helpful Report

Posted 6 years ago

“First, booking an adventure online and payments were all as easy as it could get. And then, all communication and information flow from Bookmundi staff were very efficient and timely. The staff extended their help with effect and courteously with all questions we had. Given our first-hand experience now and the deals we see offered, we sure will first look at Bookmundi's website before we book our future adventures.”

Helpful Report

Posted 6 years ago

“Very happy with Bookmundi's booking process. Everything was smooth.”

Helpful Report

Posted 6 years ago

“Much better than Viator which rips of solo travellers! Charging them double?”

Helpful Report

Posted 6 years ago

“Very prompt communication from the Bookmundi team. I booked an Intrepid tour through Bookmundi and was hoping to make some changes to when I joined the tour. Bookmundi arranged it with Intrepid and kept me updated throughout. Amazing trip with an amazingly well-communicated booking process. Thanks!”

Helpful Report

Posted 6 years ago

“The agent was very responsive to my requests, and had excellent input about alternatives. Responses were quick.”

Helpful Report

Posted 6 years ago

“Sehr einfacher und unkomplizerter Buchungsvorgang. Die Reaktionszeit auf Anfragen könnte nicht besser sein. Ein sehr positives Erlebnis (habe bookmundi noch nicht gekannt)”

Helpful Report

Posted 6 years ago

“Since the first contact , Bookmundi have been very professional, always responding to my questions promptly, feeling very comfortable with this company. Am happy with the tour we come up with and looking forward to the holiday in Sri Lanka .”

Helpful Report

Posted 6 years ago

“Quick efficient booking system and confirmation. Staff are friendly and well informed.”

Helpful Report

Posted 6 years ago

Bookmundi is rated 4.7 based on 808 reviews