“I have improved after a couple visits and am finally out of my darkest hour seeing some light in future. I’m thankful for this online approach. I don’t think I would have sought intervention had it not been for the online option. Thank you.”
“My meds have been working well. I appreciate the check-ins so that my prescriber is aware of how I’m doing without me having to set up in-person appointments. It’s been super convenient and helpful.”
“I am very pleased with and highly recommend Brightside. The availability and convenience to get an appointment is always top notch. The provider is compassionate and actually listens. Another very important thing is they take my insurance.”
“I really enjoy using this option. As a single mother it is very hard to prioritize myself and have time to go in office to visit with someone. Being able to virtually meet with a provider has made things easier for myself.”
“I’ve tried to message and set up an appointment, but I’m not getting any responses. I need a prescription refill, but I’m not sure how to get one. It’s pretty frustrating.”
“5 stars. This has really been an interesting and helpful experience. A little slow, but I think that’s to be expected. My provider has been outstanding.”
“So far my psychiatrist has listened to me and adjusts medication to fit my lifestyle needs along with mental health needs which is wonderful. Also, I enjoy my sessions with therapist. She is very engaged during sessions and really gets to know you by asking questions. She doesn't just listen and nod her head.”
“I am very grateful to have found Brightside for my mental health needs. I find it to be a convenient service with reasonable pricing. Not only that, but I absolutely love my providers; my Psychiatric Nurse Practitioner and Therapist are both amazing. They are attentive, thoughtful, thorough, compassionate, knowledgeable, and available. I was lucky enough that Brightside got it right the first time and matched me with providers with whom I work very well. Throughout my 20-year mental health journey thus far this has been a rarity and was a much-needed breath of fresh air. Thank you for everything, Brightside!”
“I'm on the medication plan so I get unlimited messages to/from my doctor but it sometimes takes multiple business days for them to get back to me. And with every refill, they have to give approval to my pharmacy which causes delays and I end up not getting a refill in time, causing me to miss days. Overall: Convenient but overpriced for the slow responses I receive.”
“I appreciate the lessons and being able to message my providers at any time. My providers have been understanding and helpful and I'm hopeful that my conditions will improve.”
“Brightside has changed my perspective (positively) of receiving help to better myself. The tools they provide including the check-ins and lessons is very helpful and complementary to the journey to getting better.”
