“I was scared to use Brightside because I've never used psych meds before. The first doctor I was appointed to was not a fit for me but I told her that and Brightside gave me a very warm and caring doctor who I felt safe telling about my experiences so she could properly diagnose me. She has been wonderful and very holistic with me, and also understands I want to take medication temporarily. Brightside is affordable without healthcare and I'm so grateful!
The only suggestion I'd make is to edit the check in response spectrum to include "a few times" because there is a big difference between "several times a week" and "none at all" and as my medication is working, I'm experiencing these symptoms just a few times.”
“To this point I am happy I found Brightside because I believe Brightside is helping me to cope with difficult situations. I appreciate the speed of service, great customer service, and the convenience of internet technology to deliver your services.”
“Having a few tech issues that have remained unresolved on the website but the care from the single appointment I had was spot on and I’m doing so much better now!”
“I love how easy and accessible brightside is to get the help I need. The team is personal and checkins are also great for keeping me on track with how I’ve been feeling!”
“Choosing the Brightside services is the best choice I ever made in my life. My life has been improved since then, and I strongly recommend it. I always tell people that have problems About Brightside service. Thank you so much Brightside to make my life easy.”
“My provider is very good at actually getting me to express what I am feeling and helps me be realistic with my goals and to be kinder with myself . I appreciate all the options and knowledge.”
“I get entirely too many automated feedback requests. At least 3 times that of staff concern by email or phone (preferred). Perhaps a personal touch without the need for constant feedback could help develop stronger relationships that would allow you to get that feedback from paid caregivers. It's taking up a lot of my time to do surveys and check-ins that feels more like being a research animal. It is impersonal to do them constantly, but still necessary quarterly or in person from time to time to gauge progress”
“I no longer want the service! Please no more billing or fish oil prescription! I didn’t agree to this anyway. I am not mad or disappointed just can’t afford this service! I wish you all the best in 2022”
“Brightside keeps me on track without having the embarrassing doctor visits at an office it’s quick quiet and thorough from the privacy of my own home”
“I am very glad i found brightside you guys have been amazing at helping me feel better and start to get back to feeling normal, thank you so much for helping me”
