“When I need help right away Brightside was there even on a Sunday. Local providers were months out just for a initial visit. I am impressed with the responsiveness and help given when I needed it the most.”
“The care was good, but I have since tried to cancel my account since I have established with a F2F provider. I continue to receive emails and texts regarding my ongoing care. I hope not to be billed going forward as I have cancelled my account.”
“I didn't understand that I was the one who had to schedule appointments. I was waiting for my therapist to schedule.. other than that I am very satisfied”
“I’m so grateful to have access to an actual psychiatrist and easy interactions to with them throughout my treatment. Of all the services I have tried, this is by far my favorite so far. Thank you for creating it, and please continue to invest in the customer connection and tracking. I would love to see it in an app.”
“I love how attentive my therapists are to my needs for meds changes and also for my feelings. When I fill out my assessments they are both always there to check in on me whether I'm feeling better or worse with my mental health. I will definitely be continuing using them and will also recommend them to anyone needing someone to talk to or help with their mental health”
“I like that medication is sent to my door and I don’t have to wait in the pharmacy during the pandemic. I like that I can see my progress made with the surveys. I like that I can contact my doctor by email, when ever I need to.”
