“I had assumed I would have a more regularly scheduled check in with my psychiatrist since medication was prescribed, but other than the standard check in emails from Brightside there hasn’t been any contact or follow up appointment. I sent my provider an email to schedule something to discuss so hope to meet her again soon.”
“So far Brightside is working great. I get my prescriptions on time every month and take them as directed. They track your progress with weekly reviews to see how you are doing. I would highly recommend using them if you are feeling down.”
“Best thing I ever did. It works for me with convenience and being able to manage this while on the go and the inability to constantly go into an office or worry about filling a prescription. Access to a doctor 24/7 via email, checking on by survey from your phone each week-I can’t say enough about it. Thank goodness for this service.”
“While I was slightly disappointed at the meetings with a therapist being monthly I could see a more dedicated individual getting a lot from their always available chat system, it just personally didn't work for me. What did work AMAZING is their program for medication where I was seen, heard and taken care of almost immediately and have had monthly check ups and questions to make sure my medication is right for me. I would recommend medication and therapy to everyone just know you don't need to get your therapy here.”
“I wasn't fully aware what I was signing up for I guess. I thought I would have more meetings with my counselor, included with the price and I thought I would have longer sessions. I wish that was laid out better for me from the beginning. I will likely cancel my account soon because of this. I also have had not so great response times with my psychiatrist, which I feel is essential when dealing with new patients taking SSRI's (like myself).”
“Brightside made it possible for me to seek out the care I knew I needed.
It is affordable, convenient, efficient and private. I’ve recommended it to EVERYONE.”
“The meetings with my therapist have fallen through 4 out of 5 times becauae of technical difficulties with the site... and the website doesn't let me reschedule after 4 sessions. I basically paid 100 dollars for 1 session and 3 attempts. At least the doctor and therapist are trying their best, but it'd be easier to zoom with a doctor's private practice. Also, the lessons seem like very basic summaries of mental health and don't help with any of the complex situations I'm going through. All in all, the website seems filled with unnecessary quizes and forms and the process of getting help feels slow and clumsy.”
“Brightside is a fantastic alternative for mental health care. I was able to quickly meet with a provider, receive my new medicine, and feel like myself for the first time in a very long time.”
“Brightside has been very helpful, it’s allowed me to figure out what the best course of treatment will be. While that may not be brightside, I wouldn’t know what’s going to work for me without brightside’s help.”
