“Brightside has been really helpful to me. I am wishing you had more insurance options or help for lower cost. It's impossible for me to afford therapy and perscription even though both would help me the most.”
“You should make it easier to sign up for just the medication portion. Your services are expensive, and your waiting period before switching to just a medication plan is a bit ridiculous for people who are struggling to find a provider.”
“It was so easy to get started, that’s so important when you are feeling the worst. I have been feeling 75% better in just a couple of months. I still have a lot of work to do but so thankful for Brightside and Heather and Adriana”
“My provider is one of the more amazing and knowledgeable experts I have spoken with in a very long time.
She has been more than helpful in every aspect of my mental health journey.”
“I wish brightside had a more broad range of things they covered. Depression / anxiety is very limiting and also 30 minutes is not enough time to talk to a therapist”
“I’m really happy I chose Brightside. It’s very convenient and reliable. I message my doctor and usually get a response in a few hours. I’m doing so much better and wish I would have considered this sooner.”
“Its just ok- first provider was fine, then it was switched to somebody else without anyone saying anything- then that person never showed for our appointment so I was switched to a third provider who is fine as well. The weekly check in questions are so repetitive and don’t apply to me personally- maybe switch those up to better match the reason a person is seeking treatment? Not all anxiety equals depression. Something I really don’t appreciate is the abundance of spam appointment reminders. I am an adult- I can manage my own time and I don’t think anybody would really need 10+ reminders for something. Overall the service is fine.”
