Login
Start Free Trial Are you a business?? Click Here

Brightside Health Reviews

4.4 Rating 5,005 Reviews
84 %
of reviewers recommend Brightside Health
Read Brightside Health Reviews

About Brightside Health:

Lasting, life-changing mental health care tailored to your needs

Brightside Health offers a more personal mental health care experience with therapy, medication, and 1:1 support at every step.

Visit Website
Brightside Health 5 star review on 8th November 2024
Anonymous
Brightside Health 5 star review on 6th April 2024
Sprout M
Brightside Health 5 star review on 11th March 2024
Brandy S
Brightside Health 5 star review on 3rd January 2024
Michael R
Brightside Health 5 star review on 11th December 2023
Donald L
Brightside Health 5 star review on 17th August 2023
Alyssa M
Brightside Health 5 star review on 5th June 2022
Cheray B
3
Anonymous
Anonymous  // 01/01/2019
Brightside has been a light in my dark tunnel. My psychiatrist is amazing and I truly owe so much to him. He has gone over and beyond for me countless times to ensure I feel heard, understood and cared for properly. He takes his time and explains everything in detail to me during our session. I am so lucky to have come across this platform and receive the amazing service I have gotten thus far from Josh Hamilton.
Helpful Report
Posted 1 year ago
So much easier than trying to see an in person doctor. You have to wait months to be seen and I never felt heard or truly cared about. I was able to make an appointment within a few days and love my provider. She listened to me and really worked with me on my needs and meds. The frequent check ins are great for tracking my progress. Communicating with my provider is quick and easy also through the app. I really appreciate having this service - and it’s worth the out of pocket money in my opinion. I’d rather pay out of pocket for great care, rather than have insurance cover o my a portion of a mediocre psych provider.
Helpful Report
Posted 1 year ago
5 stars. comprehensive, targeted, compassionate, and individualized service from providers who genuinely care and help me plan carefully. I love having all of my behavioral health care needs covered in one platform with dynamic tracking of progress that I can view with my providers
Helpful Report
Posted 1 year ago
It was working well until my therapist was changed without explanation and this past wk I waited for my therapy session to began for over 20 minutes but the therapist never joined. I’ve received emails about booking but the all of her dates are grayed out.
Helpful Report
Posted 1 year ago
Both providers had little to no knowledge about antidepressants during pregnancy. I felt ignored and judged and will not be using this service again.
Helpful Report
Posted 1 year ago
Brightside is giving me support and teaching me how to manage my emotions.
Helpful Report
Posted 1 year ago
It's working nicely for me -- both therapist and psychiatrist have been very good. The software is a bit clunky, but such is life.
Helpful Report
Posted 1 year ago
I am so grateful I found Brightside, they changed my entire life. The site/app is easy to use, and above all, affordable. Responses from providers are fast, compassionate, and efficient, they really seem to care, and that's important. I've never felt, less alone than I do with Brightside, on my side.
Brightside Health 5 star review on 17th August 2023
Helpful Report
Posted 1 year ago
The app is not the greatest and only being allowed to schedule 1 appointment at a time and only after a completed appointment is extremely difficult. I also would like to be able to change my provider on my own without having to call or email.
Helpful Report
Posted 1 year ago
My weekly meetings with Dr. Nesmith are great. Other than that I don’t feel any need to comment.
Helpful Report
Posted 1 year ago
It's very expensive for the support needed.
Helpful Report
Posted 1 year ago
4 Brightside is doing what I need it to.
Helpful Report
Posted 1 year ago
It’s not very personal or customizable. Provider is rude.
Helpful Report
Posted 1 year ago
I'm having a hard time connecting with my psychiatrist to get as needed anxiety medication. I've been waiting for a response for 5 days and she does not respond. I spoke with her about a new medication and she told me to message her back and see if my doctor allows it. I messaged her back not even 2 hour later. She viewed my message but hasn't responded in 5 days.
Helpful Report
Posted 1 year ago
Outside of the automatic check in, it would be good if the psychiatrist would reach out personally to connect and check in.
Helpful Report
Posted 1 year ago
I wish communication after any meetings with provider were better. It’s almost as if they need a go between. If I need refills, questions about prescriptions, it lags and I’m assuming it’s due to each provider is a one person show trying to do it all.
Helpful Report
Posted 1 year ago
The doctors are great! My only problem is that the website is almost impossible to navigate and tech support doesn't respond quickly
Helpful Report
Posted 1 year ago
Consistent therapy and psychiatrist sessions have helped me manage my depression and anxiety. A bonus is that they accept my insurance.
Helpful Report
Posted 1 year ago
I’m really enjoying my help! Thank you for helping me, and at a cost I can actually afford.
Helpful Report
Posted 1 year ago
Brightside has changed my life in the best way possible with the support of my therapist and psychiatrist I have improved my mental health tremendously
Helpful Report
Posted 1 year ago
Brightside Health is rated 4.4 based on 5,005 reviews