“I am finding the professional care I am receiving from Brightside Healthcare is making a difference in my health and helping me to be more functional day to day.”
“My therapist, Collette is amazing!, but I am having troubles connecting with my provider Nicole. I need to adjust my meds and I cannot meet with her due to “technical issues”. I’m well over my initial 3-week follow up and still have not been able to successfully schedule an appointment”
“I'm really enjoying Brightside. My therapist is amazing and I like the homework/lessons. That being said, I am deeply concerned with my Psychiatric care. I have NEVER heard back from my doctor after being prescribed...I set up an appointment for review, she never showed up. It's been almost two months, and now I got a request with an entirely different person. I pay for this feature, and I really can't afford it, but I'm desperate for help. I give the Psychiatric care aspect of Brightside 1 out of 5 stars”
“While it was easy to schedule my initially appointment, it was difficult to schedule subsequent appointments with the providers I wanted. I am not a fan of Brightside's tech platform. I chose Brightside be ause it was supposed to be no cost with my insurance yet it still cost me $38. If I have to pay then I am going to use another system.”
“Brightside has helped me out significantly from the space I was in. The app is easy to use and helpful with keeping track of your own progress, scheduling visits and getting more resources aside from talk therapy. It was helpful for me to start therapy where I felt the most comfortable, and at that time it was in my own home. So thankful for my providers, resources and the simplicity of such a difficult process.”
“I love how easy the app is to use and the providers are very nice and listen to what I have to say...the dashboard helps with tracking how well you are managing symptoms and how over time things fluctuate and that normal”
“Brightside has been very helpful on helping me get treatment for anxiety and depression quickly. It would have taken me months to get into a psychiatrist’s office where I live, and I knew I couldn’t continue living the way I was. I see my therapist once a week and she has been instrumental in helping me release trauma and recognize unhealthy behaviors and thought patterns. The only downside to this form of treatment is from a medication standpoint as Brightside is unable to prescribe controlled substances ie… Ativan or Valium for example. When I initially started treatment I was in a vicious anxiety cycle that kept getting worse as I was not sleeping at night. It got to a point where I was having bladder spasms as my body was literally revolting. My psychiatrist through Brightside wasn’t able to prescribe me anything that was effective in breaking this cycle, which ultimately led me to seek in office care from my GP to get on a short course of Ativan. So if you are in any sort of medical emergency or spiral just be aware of their prescribing limitations. Outside of this I really do think it’s a great service that I will continue to use.”
“This is working well for me with outside support from my local therapist. The quick and easy ability to get a prescription for antidepressants is very good.”
“I like using BrightSide for my psychiatric needs. I appreciate my physician who listens to me and takes me experience into account. I’m very happy with BrightSide, I just wish it was a little more cost effective.”
