“I didn't know that Brightside doesn't use talk therapy and that's what I need. Unfortunately this isn't working for me which I hate saying because I really like my therapist Brian. He's the reason I'm giving 4 of 5 stars and not less”
“my provider gave me a prescription and i told her i was doing very well on it, when it came time for a refill she ghosted me and didn’t answer any messages.”
“Brightside is fantastic. I’m beyond glad I found this website to help me get through what I am going through. The team is great and goes above and beyond for my care. They listen to my concerns and help me improve.”
“The app is really nice and I like the check ins- I wish there was a spot at the end to write anything of concern or feedback
My psychiatrist is nice but not really personable, feels she rattles off a script and moves onto the next”
“I’ve been through quite a few different practices in search of a good fit, and was pleasantly surprised that it was in the palm of my hand this whole time. Medicinal management and therapy have been super easy to get to and very stress free in that I can choose my scheduling to fit my busy schedule.”
“The care I have gotten here has been better than any local psychiatrist I could have gotten it from, I have improved tremendously in my anxiety and depression”
“1 star. My therapist canceled on me more than once and I’ve tried to get a different therapy. My psychiatrist is great but I need a different therapist”
“Brightside is really helpful! My therapist, Carrie, is great! Brightside gives me options for scheduling outside of the Monday - Friday 8:00 - 5:00 range which allows me to have my therapy without taking time off from my work.”
“I’m very pleased with my therapy sessions. I feel seen, heard, and understood. The guidance/insight and lessons I’m receiving in my sessions with Malisa, are definitely appreciated and I’m glad I found Brightside.”
“I really appreciate you reaching out to me. Likely because of my lack of familiarity with this format, as well as my anxiety whenever I have to use the computer with a new task, I find it difficult to initiate reporting, but it’s much easier for me when you initiate the interchange. I think that’s why I didn’t immediately report that raising the med to 50 mg has had no appreciable effect on my sleep. I simply was uncertain how to reach you. Nonetheless, sleep remains a big concern. Yesterday, for example, I did not fall asleep til after 2am, and was very,disappointed when I woke up around 4am. I didn’t feel particularly anxious and I wasn’t plagued by worries and anxiety. However, I simply stayed awake. This has been a recurrent problem since my first bout with depression. Unfortunately, I can’t push myself until I am physically exhausted because my long Covid symptoms are then exacerbated. Sorry, I’ve digressed from your question. I think I’m struggling because this is such a very new format for me but, based on my prior experiences, I will learn to adapt. It will likely just take added time. So please, continue reaching out to me when it’s time for me to report.”
