“My initial psych evaluation and interview was excellent and thorough .Dropped the ongoing cog. And behavioral therapy. I’m 68 years old and don’t find behavioral therapy that helpful. I’m having a lot of problems w my family right now and suffer from a lot of guilt and worry. I started your self taught lessons and then you changed them and I haven’t yet started them back up. Again, if they are BEHAVIOR related I doubt they will help much. I’m not sure 95 dollars a month plus meds is worth the money although the meds do help me cope. I expected some to contact me in person for at least 5 minutes not just fill out a blooming survey. Thanks.”
“Don’t get why I’m paying 100 dollars a month for y’all to tell me I’m still messed up 3 times a month. I feel that an initial payment of that is ok, but for every month after, it should be lowered or catered to the level of guidance they receive.”
“I've had a pretty great experience with my appointed doctor, but I'm a difficult case I guess. Finding a medication that works for me has been a rough road.”
“Only getting one therapy session sucks and its too expensive. I will not be able to continue for long because of cost. I like how it keeps up with your progress.”
“Brightside has gotten me the medication that I needed during a time when it was difficult to go to a physical office. Overall, I feel the process is very impersonal, and I feel no real connection to my doctor, but the medication has helped.”
“I haven’t gotten very much contact from the doctor. I’m send follow up screenings from Brightside, which is helpful for me to determine if the medication is working, but the doctor has not contacted me or followed up about the results of the screenings.”
“The therapy portion of bright side isn’t very helpful, we never even meet face to face last month. I will not be continuing. I am happy with the medication I am now on.”
“Overall Brightside is pretty good, I just find the price to be too much considering I just use Brightside for the medication and do not use their other services. It would be a lot easier for me if it wasn’t as expensive or if I could just pay for my medicine and appointments since I don’t use anything that Brightside offers.”
“I really wish video therapy sessions were available, that would raise my evaluation to a 4 or 5 star. Messaging is not enough for me--very inconsistent timing when i receive advice, and it's tons of effort to type out how i feel every time. i can barely scratch the surface with the amount of time and energy it takes to send a single message. I'd prefer to talk over video or phone.
The psychiatry portion has been very easy, however--I was able to be met with right away and so far the medication is working fairly well. I wish it were that easy everywhere!”
“This service is great but incredibly expensive. If I were having such a terribly hard time finding an available psychiatrist due to Covid restrictions, I would cancel. Grateful for what y’all do, but I feel taken advantage of financially.”
“Love my doctor & have gained a lot of traction from her help & my interactions with her. I also signed up for the therapy as well & was under the impression I was paying for some form of talk teletherapy. Ive learned I’m paying an astronomical amount of money to fill out questionnaires & watch videos for the therapy portion. Seems very expensive for that portion & I will be downgrading my plan as a result.”
“My doctor takes longer than any conventional doctor I’ve ever had to reply. I like him lots—don’t get me wrong—it’s just not like how you guys advertise it’s going to be.”
