“Times are tough. We are all trying our best. Thank you for trying to help me, I know progress can be slow but it is helping I think. Though I haven’t received my medication so the last few nights have been sleepless.”
“I love the psychiatrist portion of the site, but had to cancel the therapy because there was only one therapist available and he had really limited availability.”
“I had assumed I would have a more regularly scheduled check in with my psychiatrist since medication was prescribed, but other than the standard check in emails from Brightside there hasn’t been any contact or follow up appointment. I sent my provider an email to schedule something to discuss so hope to meet her again soon.”
“I wasn't fully aware what I was signing up for I guess. I thought I would have more meetings with my counselor, included with the price and I thought I would have longer sessions. I wish that was laid out better for me from the beginning. I will likely cancel my account soon because of this. I also have had not so great response times with my psychiatrist, which I feel is essential when dealing with new patients taking SSRI's (like myself).”
“It could 100% be that I didn’t read the fine print but depression and anxiety can be symptoms of other mental illnesses and it’s a little weird to me that the sole focus of brightside is only treating part of my brain.”
