“Everything you could ever want. Sincere and skilled one-on-one therapy, supported by a vibrant, attentive organization using modern technology and patient check-ins. The combination of both makes me know I have a TEAM helping me.”
“I really like the people I have worked with at Brightside. I feel like I am definitely working my way out of the rabbit hole I found myself going down. I really like the people I have worked with at Brightside. I feel like I am definitely working my way out of the rabbit hole I found myself going down. The ladies I have worked with have been so supportive. I look forward to continuing to pull myself up and getting back to living life better than ever! Thank you so much!with have been so supportive. I look forward to continuing to pull myself up and getting back to living life better than ever! Thank you so much!”
“I wish I could schedule regularly recurring appointments vs. having to select a new date and time each time. Have a very busy life and it’s hard to remember to take care of my mental health until it becomes evident that I really need to.”
“Very convenient. I like that part. Provider doesn’t listen too well though. I had to say twice that I was looking to reduce meds to get off meds not just get another prescription at the same amounts. I tried to ask another question one day and he just said to go to customer service if he paid attention he would have realized it was a definite provider question. Wasted time sorting that out. Very irritating and unprofessional. That being said, I feel like he’s knowledgeable with getting me to reach my goal safely. He only needs to listen the first time and not anssume and I’d give a 5!”
“I’m having a bad experience with Brightside. No one will get back in touch with me. My therapist never joined a session and I can’t get a response from anyone to switch. I do keep getting messages to reschedule and I just want to switch providers due to lack of communication as well. The PA/Psychiatrist is leaving the company soon. We’ve had issues getting a prior authorization for a medication I just started taking. I couldn’t continue treatment and am having horrible side effects due to insurance not approving. Now I’m being asked to review but I still haven’t gotten a response from anyone regarding any concerns.”
“The program is the best help I have ever received. I am already doing better in four weeks than I have my entire life. I would recommend the program to anyone and everyone. The people are wonderful to work with, the "homework" is fantastic and if you take it seriously, it will help turn you into a better version of yourself.”
“I think Brightside is great! The only issue I’m having with the app is that when I click on the app, I am immediately take to “therapy. Book for your first session”. And it will not let me go back or go to any other page or feature. The only way I’m able to use the app is if I click what I need (the message tab for example) super super fast after opening the app, before I’m taken to the therapy book your first session screen. That’s annoying. But aside from that, Brightside has really helped me.”
