“I'm happy to have more control over my care. I can reach out to my doctor anytime. I wish the cost was lower, or that the app had more self-directed activities.”
“My only issue is that I need a psychiatrist who practices in Georgia. I live in Alabama but work and shop in GA. My pharmacy is in GA and it is a problem getting my prescriptions.”
“Schedule issues and I just want to have my medication refilled without having to make appointments every month. My work schedule doesn’t accommodate monthly visits just to have my meds refilled”
“I have received the help I needed but the connection to provider is lacking and with the UI it is not clear how to connect with provider. It is lacking a personal element to feel cared for.”
“This app gave me access and availability that I wouldn’t normally have with work and all. I’ve been completely happy with all the services they offer”
“BrightSide sets itself apart from other providers in the sense that I feel like I'm getting actual psychiatric care rather than just a prescription. My experience so far has been great!”
“I've seen life a bit brighter since starting my treatment and for that I'm thankful to brightside health helping me finding the proper help I needed.”
“I am satisfied with the service of my provider. However the system prompts me to schedule appointments when one isn't needed. For instance my provider adjusted my dose and said we should meet again in 5-6 weeks once the new dosage takes effect. About a week after I did my usual check in questionnaire without any major changes compared to weeks prior and it told me to schedule an appointment. Texting and emailing me saying I need to schedule. I had to message my provider to remove the request on her end so I could stop getting alerts. A minor thing. Overall I'm very pleased with everything”
“Brightside is a streamlined process that makes getting service easy, convenient, and confidential. The therapist and psychiatrist are both responsive and professional. The counseling sessions are supplemented with lessons, assignments, and reflections. I have gathered a lot tools, resources, and techniques to improve.”
