Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,956 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 27th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service! This company certainly knows how to look after its customers. And the mattress is divine! Perfectly firm but soft and cosy. I have recommended Button and Sprung to friends with no hesitation whatsoever.”

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Posted 4 months ago

“Great showroom and customer service to ensure you get whats right for you.”

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Posted 4 months ago

“2nd mattress from Button and Sprung. Always happy with product and service!”

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Posted 4 months ago

“Super team to deal with. No hard sale and very knowledgeable and accommodating team. Beds are excellent quality so highly recommend.”

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Posted 5 months ago

“Managed to get mattress through our house very well”

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Posted 5 months ago

“We were made very welcome when we first visited Button & Sprung. We were given a complete explanation of the different mattresses and headboards available ,and given time (with a coffee) to try out the different beds. At no time did we feel any obligation to place an order which made the visit very relaxed. When we placed the order we were in the process of moving house so arranged for delivery to what we thought would be our new home. However , due to delays we had to pospone the delivery and change the delivery address. None of this caused any issues with Button and Sprung for which we were very grateful. The team that delivered and assembled our bed were punctual, professional and considerate.”

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Posted 5 months ago

Thank you Pamela, for the review. So glad we could make your experience shopping with us a good one. Sweet dreams, Button & Sprung

Posted 5 months ago

“Great experience from start to finish, Adam was really helpful when I called him and gave me great information and advice. The bed arrived and is perfect! Love it! Thank you”

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Posted 5 months ago

“Very helpful staff in store and very professional delivery service.”

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Posted 5 months ago

“Staff were really helpful with picking our bed and mattress, delivery guys were excellent.”

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Posted 5 months ago

“The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful”

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Posted 5 months ago

“So pleased with our new bed! And a wonderful shopping experience with such helpful staff. Definitely recommend!”

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Posted 5 months ago

“Start to finish, 5 star service. Excellent delivery team, very friendly and understanding. Recommend them enough”

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Posted 5 months ago

“Very happy experience - my daughter loves her new bed and it is super comfortable. The ordering and delivery process were excellent and the fitters were really helpful too when they came to install the bed - would definitely recommend.”

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Posted 5 months ago

“Very pleased with my new bed and mattress. Both stylish and comfortable. The advice in the shop and time given to help me decide was really good. The bed is for a newly converted loft. The delivery guys did a great job of getting the bed and mattress up two flights of stairs without marking any newly painted walls and woodwork and assembled the bed quickly and efficiently. All the customer service from sale to delivery has been exemplary. I would definitely recommend Button & Sprung to family and friends.”

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Posted 5 months ago

“Very easy to deal with and the bed we ordered was delivered by a very friendly assembly team. Bed is fantastic quality.”

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Posted 5 months ago

“Great Service. Team delivered, allowed me to view packaging prior to opening to ensure no damage. Built bed in under 30 minutes. Great quality. ASked me to review the build before they left, and took all packaging away. Highly recommended.”

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Posted 5 months ago

“Very good customer service,”

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Posted 5 months ago

“100% recommend. Easy to order and very helpful with delivery. Excellent company for communication”

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Posted 5 months ago

“Refreshingly positive customer service and efficiency from Button & Sprung, from being shown around the showroom to helpful follow-up answers to queries and then great delivery and construction from the team. Thank you.”

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Posted 5 months ago

“Simply beautiful! Didn’t even go to the show room. Recommended by a friend and went straight online . We like what we saw online , placed an order and waited a few weeks for delivery and we were stunned by the quality and look of the bed. My daughter loves her new bed and our friends as well! In fact we have shared the website link to a couple of friends already. Thank you for putting a smile on our faces specially the little one !”

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Posted 5 months ago

Button & Sprung is rated 4.9 based on 2,956 reviews