Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,980 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. Very helpful customer service and amazing delivery people. Went above and beyond to help.”

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Posted 3 months ago

“Took delivery of my 3rd B&S bed this morning - fabulous! Thank you Magik & Thomas for your exceptional delivery service; the communication, care with moving the bed upstairs was outstanding. Absolutely, wholeheartedly recommend.”

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Posted 3 months ago

“We were delighted to visit the Button & Sprung showroom, where we were given ample time to consider our options. We like the thought of our mattress as having been constructed alongside all those happy sheep on the farm! More seriously, its being fully comprised of natural materials was the principal reason we considered this firm. The process from ordering, through organising collection of our old mattress, and to the delivery by a charming team was as smooth as can be.”

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Posted 3 months ago

“Went to the showroom and the staff were extremely helpful choosing the right fabric, colour and bed.. I took some time to consider and then ordered online which was simple..everything happened smoothly and on time. Delivery were in and out in a few minutes after assembly..couldn't be happier with my ned and the whole process”

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Posted 3 months ago

“Excellent helpful service both before and after our purchase. Delivery and setup exactly as promised.”

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Posted 4 months ago

“Ordered a king size draw divan, from their clearance selection and actually did from the show room! Chap who dealt with us was fabulously helpful and well worth talking to. Delivery was brilliant with great staff, very courteous and accommodating. Great service all round. Negatives? Only small niggle is the fact that the bed we bought has a cushioned headboard so our very large and bulky mattress (Vispring which is amazing!!!) protrudes slightly over the edges of the bed. Very livable with so not really a reason not to buy from them.”

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Posted 4 months ago

“Absolutely great customer service and delivery! I ended up doing one exchange and one return, both were dealt with efficiently and smoothly by the team. The delivery service was top notch - they unpacked and took away the package, leaving the mattress readily for use and no fuss. I highly recommend them, especially for picky sleepers that might need to try a few mattresses out before finding the perfect one.”

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Posted 4 months ago

“Really helpful in the showroom and very communicative during the ordering and delivery process. Thank you!”

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Posted 4 months ago

“Wonderful - fabulous customer service! Super easy delivery and the bed is really comfortable! 10/10 would recommend to a friend!”

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Posted 4 months ago

“Button and Sprung went above and beyond with their customer service. Nothing was too much to ask, as there were some challenges with the delivery routes inside the house. They did several "dry runs" to makes sure that I could have the perfect matress and topper. I can only recommend to buy with them.”

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Posted 4 months ago

“Lovely bed”

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Posted 4 months ago

“I was really impressed with the help I received from Button & Sprung, from visiting the showroom through to order and delivery. Very happy with our new bed.”

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Posted 4 months ago

“Visited the showroom and found a full range of very comfy mattresses. Helpful customer service. The mattress we selected was delivered sooner than expected at a convenient time. All round excellent service.”

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Posted 4 months ago

“Button and Sprung have been really helpful throughout the purchase of my bed. Although I purchased online, I did call the company for a couple of enquiries, the staff were friendly and extrememly helpful. I would highly recommend this company.”

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Posted 4 months ago

“Incredible service! Called just before Christmas for an 'emergency' mattress. Delivered within 48 hours, as they so helpfully jiggled orders and deliveries around. Couldn't be mnore grateful B&S were so flexible and helpful.”

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Posted 4 months ago

“Very nice showroom. Friendly staff with lots of knowledge. Would definitely buy from again.”

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Posted 4 months ago

“Our overall experience of B&S was great. It started at the show room where personnel was very polite, professional and helpful, presenting us the different products as well as the various option of materials, and answering all our questions. The products arrived in perfect condition to our premises and the courier personnel was again very polite and helpful, doing all of the assembly without any issues. We have tried/enjoyed our new bed and mattress for several weeks now and are very happy with their quality.”

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Posted 4 months ago

“quick & knowledgeably service . Helpful and even when we needed to move the delivery slot, team worked hard to find us another suitable slot. delivery was speedy.”

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Posted 4 months ago

“My experience with Button & Sprung has been wonderful from the first contact over the telephone, during emails and finally on delivery and build of our new bed and mattress. Helpfully answering questions and providing further information about fabric colours for our new bed. Organising delivery in time for Christmas and building the bed ever so quickly, in just the right spot in our bedroom, taking away all the packaging. Everyone I interacted with at Button & Sprung was helpful and polite, I've already recommended them to friends and colleagues!”

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Posted 4 months ago

“Fantastic experience with Button & Sprung. The quality of the bed frame is excellent. I am so pleased with the shape of the headboard and the matching frame. The proportion is perfect. I was very surprised with the delivery guys as they put the bed together and were very helpful.”

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Posted 4 months ago

Button & Sprung is rated 4.9 based on 2,980 reviews