Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,974 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received very helpful assistance in store and given a date for delivery which happened.....and delivery/ installation team very efficient”

Helpful Report

Posted 3 years ago

“Many models in the showroom, which allows you to find what you are looking for; in my case, a firm king size mattress, to the delight of my companion. The delivery time of several weeks seemed endless to us, but I understand that it takes time to make. I am satisfied. De très nombreux modèles en showroom, ce qui permet de trouver son bonheur ; dans mon cas, un matelas king size ferme, pour le plus grand bonheur de ma compagne. Le délais de livraison de plusieurs semaines nous a paru interminable, mais je comprends qu'il faille du temps pour confection. Je suis satisfait.”

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Posted 3 years ago

“Great bed, love the fabric. Very carefully delivered and assembled. Good attention to detail.”

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Posted 3 years ago

“Two delivery men delivered the bed, made it in a very quick & efficient manner. Both of them incredibly friendly people. Would reccomend Button & Sprung on its customer service alone P.S Bed is fantastic also!”

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Posted 3 years ago

“Quick to find a solution and attentive”

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Posted 3 years ago

“From the moment we tried it in the showroom we were dreaming to sleep on it in our home🥰”

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Posted 3 years ago

“The option to get material samples and fully customised bed is a big positive and delivery time from ordering is short, especially for a custom product like this. The quality of the bed is fantastic, very solid build, solid wood under the mattress instead of slats and the fabric looks great! On delivery, the team who delivered and built the bed were in and out in 10 minutes, very impressed. Overall, highly recommended!”

Helpful Report

Posted 3 years ago

“I absolutely love my Willow Superking divan and Teesdale zip and link mattress, they are soooo comfortable and feel so luxurious. The choice of beds and mattresses at Button & Sprung is amazing and the staff could not be more helpful or knowledgeable. Communication throughout was faultless and when the bed arrived the delivery team were extremely efficient and polite. The B&S team even helped me to organise disposing of my old mattress. I will definitely be buying again and also recommending them to any friends who need a bed or mattress!”

Helpful Report

Posted 3 years ago

“We love our king size Camelia bed frame in Pampas. Button & Sprung have been east to deal with, with samples delivered quickly and regular updates on our order via email. The bed frame was built in no time at all and delivery guys were friendly and respectful of our property.”

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Posted 3 years ago

“Fabulous service”

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Posted 3 years ago

“We love our new bed, I just wish that I had chosen a lighter colour fabric as it shows up the dust. The mattress we have fits perfectly. Kind regards, Corinna Sholade”

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Posted 3 years ago

Hi Corinna, Thanks for taking the time to leave us a review. I would advise cleaning your bed with a lint roller if and when necessary. I'll message you now to see how we can help further. All best, Sophia

Posted 3 years ago

“Great product knowledge and service from the Button & Sprung team”

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Posted 3 years ago

“Great service from arrival at the showroom to delivery and installation of our new bed and mattress. The bed itself is very comfortable!”

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Posted 3 years ago

“10 out of 10! Arranging delivery was easy - we had to rearrange because of a house move and it was no problem. Bed arrived and was assembled by the team in no time and they got all the pieces up my very narrow staircase and hallway without any scuffs or scratches.”

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Posted 3 years ago

“Generally a very good service. The bed I bought is great - plenty of storage in the ottoman frame and just as expected. The mattress is very comfortable and again as expected.”

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Posted 3 years ago

“Very good customer experience and service and they have the fantastic options for both beds and mattresses. They were very knowledgeable as well.”

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Posted 3 years ago

“Customer service was excellent when I wasn't sure which bed to pick. They happily sent me photos from the showroom. Delivery was on time and they kept in touch about the delivery date. Even better they put the bed together for us.”

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Posted 3 years ago

“Fantastic quality product and service. Excellent customer service with advice on measurements as we weren’t sure if the bed would fit up our narrow staircase. Even better delivery service as it was a very tight squeeze. They put the bed together extremely quickly and took away all rubbish. Delighted with how it looks and very comfortable. Could not recommend any more!”

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Posted 3 years ago

“Fantastic experience from start to finish. Well worth visiting the showroom if you can to see the different styles and sizes of bed in person. We had seen the terrible customer reviews of furniture quality, customer service (especially delivery) from a well-known competitor and then saw the great reviews for Button & Sprung. We're so glad we did our research and ordered from Button & Sprung as the quality of the fabric, bed itself, and customer service (including delivery and communication) were faultless. Five stars across the board, thank you! The ottoman bed has made a big difference to releasing valuable wardrobe space and we found large storage boxes from Amazon that we'd recommend (https://www.amazon.co.uk/gp/product/B0814NPWNK/ref=ppx_yo_dt_b_asin_title_o07_s00?ie=UTF8&th=1) as these fit inside the ottoman section perfectly (the photos show we were able to fit three of these storage boxes with plenty of space for other things like shoe boxes/bags etc.”

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Posted 3 years ago

“A well made bed - everything that we wanted, and installed in no time at all. Definitely recommended”

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Posted 3 years ago

Button & Sprung is rated 4.9 based on 2,974 reviews