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Button & Sprung Reviews

4.9 Rating 3,030 Reviews
99 %
of reviewers recommend Button & Sprung
Read Button & Sprung Reviews

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Really good information throughout the order process and a very efficient and friendly delivery team
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Posted 7 years ago
Great service. Problem with divan sorted. Mattress amazing. V happy customers.
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Posted 7 years ago
Purchased a mattress online, excellent communication from start to finish, mattress arrived on time with two excellent gentleman who were very polite. The first mattress we purchased had a small hole in it rang to see what we could do about it, they offered us a replacement mattress with no fuss, again this arrived as stated by the e mail, also again a very professional delivery. To sum up the whole experience excellent service and a quality mattress.
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Posted 7 years ago
Excellent customer service from coffee when we visited showroom to the delivery of our mattress. Great quality mattress and sooooo comfortable.
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Posted 7 years ago
It is a fantastically comfortable bed, we sleep really well.
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Posted 7 years ago
By allowing me lots of time to try the beds at ones leisure and providing us with the final product.
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Posted 7 years ago
Very comfortable mattress and great service
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Posted 7 years ago
This is our 2nd bed from Button & Sprung. They are stylish and comfortable.
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Posted 7 years ago
The mattress is very comfy and was delivered faster than stated (in 3.5 weeks). It was delivered by very polite and friendly staff, who removed their shoes without being asked, took care placing the mattress perfectly on the bed, and removed my old mattress all extremely efficiently. I would definitely recommend, and I also enjoy knowing from the showroom staff that one of the sheep who contributes wool to the mattresses is called Colin!
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Posted 7 years ago
Thanks so much for your review, and great to hear you enjoyed your experience with us. We will of course also pass your regards onto Colin! :) Hannah
Posted 7 years ago
We received our divan base earlier than expected which was great. The delivery guys called half an hour before they arrived, were very polite and efficient and even attached the headboard for us. All round excellent service. Merry Christmas. Now can I have my other sock! (great idea).
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Posted 7 years ago
Thanks so much for your kind review Tanya and Jon, and hope you continue to enjoy your divan base. Your sock is on the way! :) Hannah
Posted 7 years ago
Great bed and good customer service
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Posted 7 years ago
You replaced our mattress after several weeks & spent time advising us. We are very happy with our new mattress which we will be enjoying for years ahead. Merry Christmas & many thanks for your friendly & helpful service, warm regards, Venetia Emery
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Posted 7 years ago
Thanks so much for your kind review Venetia, and so glad you're happy with your new mattress. Happy New Year! Hannah
Posted 7 years ago
Website easy to navigate, clear product descriptions, choosing the right mattress on-line was simple. Called the store for some extra advice and received helpful, friendly, personal service. Mattress delivered on expected due date, the delivery team were excellent - quick, clean and efficient. Now about the mattress the Swaledale, it is SO comfortable, as I write this I cannot wait to get to bed! The mattress is beautifully made. Every touch point with Button&Sprung has been of the highest quality. Highly recommend.
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Posted 7 years ago
Thank you Caroline for your kind review and we are very happy that you are enjoying your Swaledale mattress. Happy Christmas, Matthew
Posted 7 years ago
Thanks so much for your review Caroline! Great to hear you were happy with your experience with us, and we hope you enjoy a good night's sleep :) Hannah
Posted 7 years ago
We loved the experience of visiting the showroom, received wonderful assistance whilst there and subsequently over the telephone. Our bed has now arrived and looks beautiful as well as being a dream to sleep on.
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Posted 7 years ago
The bed is super comfortable and I like the design of my headboard.
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Posted 7 years ago
From initial enquiry (charming, knowledgeable and honest) to installation (neat, funny, thoughtful) every single thread of our B&S journey was explicit and exceptional. Everything about this journey was perfect. Thank you lots. Oh; and our bed is just divine.
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Posted 7 years ago
Writing this while lying on my nice mattress. Its so nice and soft, you just don't want to get out of bed anymore!
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Posted 7 years ago
I would like to say WOW 13 years in UK but first time I received such good customer service . Bed frame very high quality just great . One more time I would like to say Thank You
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Posted 7 years ago
Thanks so much for your kind review Krystian! We hope you enjoy your new bed :) Hannah
Posted 7 years ago
Heavenly mattress (Montadale), worth every penny. Great showroom with welcoming staff (and very good coffee), mattresses clearly displayed making testing and selecting very easy. The ordering was very straightforward, and the mattress arrived on the promised day and at the promised time. Highly recommended product and service.
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Posted 7 years ago
Excellent customer service, from the cup of coffee when we arrived at the showroom to the delivery of our mattress.
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Posted 7 years ago
Button & Sprung is rated 4.9 based on 3,030 reviews