Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,983 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My bed I ordered is excellent quality and the delivery and assembly very efficient and straight forward. Would definitely order from you again! Thank you”

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Posted 7 years ago

“I can't recommend Button & Sprung enough, first class customer service and fabulous beds. Love our new Burdock King in Dusk and it fits perfectly in our new holiday home. Great communication by Clara who co-ordinated a challenging delivery down narrow Cornish lanes and the wonderful Daniels who delivered with a smile. I wish all suppliers were like this! Thank you Button & Sprung!”

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Posted 7 years ago

Thanks so much for your review Amanda! So pleased we were able to navigate your bed down those narrow Cornish lanes for you, and that you were happy with your experience with us :) let us know whether we can help with anything else in the future! Hannah

Posted 7 years ago

“My husband and I had pretty exacting standards when it came to buying our new mattress, and, after reading the reviews felt it was worth taking the long trip to the Button & Sprung showroom. Within minutes of being there we were so impressed we decided to buy a Camelia bed as well as a mattress. The mattress we eventually chose was a Perendale (normal tension) which seemed cloud-like to lie on after our old one. When it all arrived, our bedroom was transformed with the new bed but the mattress seemed firmer than we recalled. We continued to try it for some weeks but although it softened slightly we eventually took up B&S's suggestion to exchange it for a softer tension version as part of their guarantee. Now we are completely happy with the result - this is the first time in years I have been able to sleep on my back the whole night. This mattress is a godsend! In retrospect I should have spent longer in-store trying out the mattresses and perhaps considered a softer tension in the first instance. It is hard to to make such a critical purchase in a short time-frame but Button & Sprung were so helpful their glowing reviews are completely justified. I would not hesitate buying from them again or recommending others.”

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Posted 7 years ago

Thank you so much for your lovely review Susie, and so glad the mattress has helped you to sleep on your back the whole night! :) Hannah

Posted 7 years ago

“I love, love, LOVE my new bed! I searched for ages for an ottoman style bed that had the style headboard I liked. This was exactly what I wanted and is the comfiest bed in the world! Very happy.”

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Posted 7 years ago

“Just wanted to say how delighted we are with our new kingsize Foxtail divan. We're very impressed with the quality, and the upholstering and material (grey cotton) are both beautiful. It looks great in our bedroom. Thank you for providing a five-star service at every stage of the choice, order and delivery. We've been recommending you to our friends.”

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Posted 7 years ago

Thank you so much Alistair, your feedback means a lot to us. We hope you enjoy your new bed :) Hannah

Posted 7 years ago

“Went for Teesdale which is SO deep and comfortable! Easy ordering and delivery! Thank you!!”

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Posted 7 years ago

“To be blunt wasn't in a hurry to get a new mattress unlike my wife. But now we've got one wished we'd done it years ago! Well worth the investment.”

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Posted 7 years ago

“We bought a Kingsize bed (frame and mattress) for our son last year. He is a rower and was fast outgrowing his existing bed. From start to finish the service we received from Button & Sprung was excellent and a year on our son is still delighted with his bed. Would recommend 100%.”

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Posted 7 years ago

“Buying our mattress from Button & Sprung was brilliant and easy. The London showroom is set up to make it very easy try everything out and make a choice and the team there were amazing with us. We ordered the the Wensleydale super king size mattress which I can categorically say is the most incredible mattress my wife and I have ever slept on. Love the fact that everything is made from natural materials and manufactured in the UK and amazed at the value for money. I’d never go anywhere else now!”

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Posted 7 years ago

“Very good product and service.”

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Posted 7 years ago

“Good quality and value product. Excellent service and advice on phone. Delivered on time by professional team. If only all companies were this good!”

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Posted 7 years ago

“Good customer service, excellent product and informative about delivery.”

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Posted 7 years ago

“Button & Sprung have been delightful to deal with, from Asif in the showroom who was very helpful without being pushy right down to the delivery men who were very polite and assembled my Camelia bed which looks absolutely beautiful. Would highly recommend B&S.”

Helpful Report

Posted 7 years ago

“We initially went into the shop to look around where they were very helpful and patient with us while we were trying to understand their products. We ordered two beds from Button and Sprung, which arrived in perfect condition and they are high quality and comfortable. We had an issue with one of the headboards (not a quality issue - slight wrong size to what we ordered), but this was resolved with no fuss and they dealt with it professionally. Button and Sprung staff were friendly and informative throughout the purchase process, which was a cherry on top of their amazing beds. I recommend it to anyone!”

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Posted 7 years ago

“We received a faultless service from the team at the showroom providing excellent advice and communication. Unfortunately there was a manufacturing mistake which meant the bed could not be assembled on the delivery date. This was quickly resolved by the Button & Sprung team and resulted in a member of their team working outside of normal working hours in order to accommodate our schedules. The quality of the bed is fabulous and we will certainly recommend them to friends and look to order another bed soon.”

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Posted 7 years ago

Hi Anthony and Gema, thanks so much for your lovely review. Once again, we apologise for the manufacturing error with your bed, but so glad to hear everything is sorted and you were happy with your experience overall with us! Let us know whether we can help any further :) Hannah

Posted 7 years ago

“Best nights sleep in year! Comfy and cosy. Thank you!”

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Posted 7 years ago

“Nice bed to sleep”

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Posted 7 years ago

“Very good delivery service and an extremely comfortable bed!”

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Posted 7 years ago

“They allowed me to order my bed in COM fabric.”

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Posted 7 years ago

“Very pleased with bed, kept well informed of delivery information. All put together for us with no hassle”

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Posted 7 years ago

Button & Sprung is rated 4.9 based on 2,983 reviews