Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,972 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a customer experience! From the moment I walked into the Button & Sprung showroom to my first night in my new bed & mattress, the process was quick, efficient and for a change all about me as a customer! Love my new bed and mattress, all pocket sprung and the craftsmanship 5 star. My friends who stay also enjoy the Button & Sprung mattress in the guest bedroom as well. Thank you for such a great product and experience when purchasing. Will be back!”

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Posted 2 years ago

“From the incredibly helpful first appointment at the magnificent showroom, right through to the delivery and installation of our gorgeous new bed, the service and quality has been exceptional. Absolutely thrilled with our Dahlia King Size Ottoman!”

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Posted 2 years ago

“Such helpful and kind service! Highly recommend :) the whole team kept in touch regularly and helped to organise a suitable delivery date where I’d be at home. Thank you!”

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Posted 2 years ago

“It’s the perfect mattress! And picking it was a joy :)”

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Posted 2 years ago

“Excellent, friendly and responsive service both at the store and over the phone”

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Posted 2 years ago

“Button & Sprung have been fantastic. Very professional and quality products but very personal service. I received some really helpful advice from them when I was deciding what to purchase. There was one issue with my delivery not being quite what I expected but the customer service when I raised the issue was great and they offered to replace it straight away.”

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Posted 2 years ago

“Ordering was super easy - and delivery was quicker than expected. The bed is extremely comfortable, and looks great - the headboard is a really great option. The headboard was extremely heavy and difficult to manoeuvre - I recommend getting the bed delivered to its final resting place (which was our issue not the company's). I would definitely use the company again.”

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Posted 2 years ago

“I absolutely love the Iris bed. It's really sleek and sits well in a contemporary setting. Button & Sprung are a dream company to deal with (pardon the pun!) - from super helpful staff in the showroom through to great communication post order - they keep you up to date on everything before you even realise there's something you need to ask - and finally clean and orderly delivery and set up, taking all the packing away too. I can't recommend highly enough.”

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Posted 2 years ago

“Button and Sprung are absolutely amazing! Great quality products, great customer service and delivery. Very satisfied costumer. Would highly recommend them.”

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Posted 2 years ago

“The ordering and delivery process was very smooth indeed. The bed was delivered ahead of schedule which I was thrilled about and the delivery and erection was excellent. The bed is very comfortable and well made. thank you.”

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Posted 2 years ago

“The whole buying experience was smooth and easy from start to finish. These people are experts and have certainly matched me to the perfect bed for me. I haven’t slept so well in years. The quality of the product is first rate and everyone from initial enquiry to delivery and installation does their part excellently.”

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Posted 2 years ago

“Buying from Button and Sprung was a great experience The Website was easy to use, samples of Fabric were easy to obtain, the staff were responsive to all of my questions. Delivery was smooth, our old bed was dismantled and the new one constructed with a minimum of mess. Most importantly the end result, our new bed, is great, well built and looks fantastic. Really good product and service in every respect.”

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Posted 2 years ago

“We have had a wonderful experience with Button & Sprung over the last couple years. We have bought several bed frames and mattresses and the quality and customer service is superb! Highly recommend!”

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Posted 2 years ago

“Lovely solid bed”

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Posted 2 years ago

“Professional, efficient service. Polite, friendly staff. High quality bed and mattress which arrived on time, were set up quickly but carefully and all packaging removed. We are thrilled with our purchase and our overall experience with Button & Sprung.”

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Posted 2 years ago

“A great bed. Super quality and very well made. Great value product. Delivered very promptly and exactly as specified. Great service all round. Thank you Button & Sprung.”

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Posted 2 years ago

“Great company to deal with, very helpful in the ordering process and effortlessly delivered.”

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Posted 2 years ago

“Well made product and great customer service in showroom as well as over the phone. Delivered on time and assembled properly by a friendly team.”

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Posted 2 years ago

“Very confortable !!”

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Posted 2 years ago

“Every single thing was positive. From the initial order - which they managed to squeeze in for a pre-Christmas delivery - to the professionalism of the men that put it together. My bed is a dream to sleep on and I've recommended Button & Sprung to friends.”

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Posted 2 years ago

Button & Sprung is rated 4.9 based on 2,972 reviews