Buy It Direct Reviews

Name: Buy It Direct
Rating: 3.55

3.6 Rating 454 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

Questions

Metrics

3.6

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Buy It Direct 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Buy It Direct 5 star review on 6th January 2023

Dave Kelly

Buy It Direct 1 star review on 13th December 2022

T Bergin

Buy It Direct 3 star review on 12th December 2022

Nikolas

Anonymous

Anonymous // 01/01/2019

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“Good service”

Helpful Report

Posted 4 years ago

“Great buy, easy to assemble”

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Posted 4 years ago

“Delivery could be free”

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Posted 4 years ago

“Ordered a phone for my dad,fast delivery,happy with the phone.”

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Posted 4 years ago

“Product received on time. Excellent service”

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Posted 4 years ago

“Good service. Came next day. Box of item was torn at the bottom but that didn't really matter.”

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Posted 4 years ago

“Very fast delivery, packed perfecly item as described. Very happy with my produce”

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Posted 4 years ago

“My item was in immaculate condition when i received it also delivery was good too I would definitely buy from this site again”

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Posted 4 years ago

“100% what said on the box, quick delivery so a happy customer”

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Posted 4 years ago

“The order was delivered well in advance of its estimated delivery time. Was in perfect condition when it arrived also. Very happy with my purchase.”

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Posted 4 years ago

“Very helpful customer service. Arrived earlier than expected. Thank you.”

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Posted 4 years ago

“Good price. Excellent service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Delivery in 3 days came earlier then I expected brillant service”

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Posted 4 years ago

“Very happy and came early”

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Posted 4 years ago

“Easy website, great selection, good prices and fast delivery”

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Posted 4 years ago

“Delivered within 3 days fantastic service”

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Posted 4 years ago

“Good quality goods two air purifiers and excellent delivery service on date and time agreed.”

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Posted 4 years ago

“I ordered a fan heater on a sunday night and it was delivered to me on the Wednesday I am delighted with it and your delivery service is absolutely fantastic”

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Posted 4 years ago

“Goods as described, best price and fast delivery.”

Helpful Report

Posted 4 years ago

Buy It Direct is rated 3.6 based on 454 reviews