Buy It Direct Reviews

Name: Buy It Direct
Rating: 3.55

3.6 Rating 454 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

Questions

Metrics

3.6

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Buy It Direct 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Buy It Direct 5 star review on 6th January 2023

Dave Kelly

Buy It Direct 1 star review on 13th December 2022

T Bergin

Buy It Direct 3 star review on 12th December 2022

Nikolas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery......”

Helpful Report

Posted 4 years ago

“The item arrived promptly and in perfect condition.”

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Posted 4 years ago

“The site was easy to access and the product came when it was supposed to arrive.”

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Posted 4 years ago

“Very fast delivery and reasonable prices”

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Posted 4 years ago

“I had a pleasant experience, I ordered a bed for my child and it was delivered on schedule in excellent condition. I would recommend this company for buying furniture.”

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Posted 4 years ago

“Quick delivery product was perfect vefy pleased”

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Posted 4 years ago

“Ordered a new phone which arrived swiftly very pleased with service”

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Posted 4 years ago

“Very timely delivery”

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Posted 4 years ago

“Bought wall mounted wall heaters ×2 from this company had previously bought 2 others from another company but came broken as far as buy it direct company is concerned found customer service team excellent product excellent delivery top class explained to customer service my issue with previous heaters we bought from another company was reassured this product would be sent and delivered safely and it was we were in serious hurry with it to get them before christmas and true to customer service they did everything to get them to us fast very happy with this company and will buy again thank you”

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Posted 4 years ago

“Great price, great service, fast shipping time”

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Posted 4 years ago

“Arrived early excellent product Could not be happier”

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Posted 4 years ago

“Fast delivery, everything is great!”

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Posted 4 years ago

“Excellent prompt service and also quick email response to query. Will use them again if Brexit has no impact”

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Posted 4 years ago

“awesome, works perfect”

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Posted 4 years ago

“I loved my web cam, great quality and I was amazed at how fast I recieved it. It came 2 days later.”

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Posted 4 years ago

“Easy to order online and my order came quickly with notifications at the different stages. Certainly didn’t attempt to assemble the set of drawers myself but my son got it done without any problem and I’m very pleased with them .”

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Posted 4 years ago

“Came on time even with the Christmas rush no problem with product so very good service”

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Posted 4 years ago

“very fast service, great price. will definitely buy from them again”

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Posted 4 years ago

“East to order on website, super fast delivery, was exactly as it said on site so very happy.”

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Posted 4 years ago

“Got my product really fast and great communication when I emailed them a question. Very happy.”

Helpful Report

Posted 4 years ago

Buy It Direct is rated 3.6 based on 454 reviews