Buy It Direct Reviews

Name: Buy It Direct
Rating: 3.55

3.6 Rating 454 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

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Metrics

3.6

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Buy It Direct 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Buy It Direct 5 star review on 6th January 2023

Dave Kelly

Buy It Direct 1 star review on 13th December 2022

T Bergin

Buy It Direct 3 star review on 12th December 2022

Nikolas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery,good price 👍”

Helpful Report

Posted 4 years ago

“Very fast delivery. Great price.”

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Posted 4 years ago

“excellent!”

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Posted 4 years ago

“Very happy with my reconditioned 64" TV. It arrived within two weeks of ordering, undamaged and in the original box. It was advertised without stands but came with stands. Thank you.”

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Posted 4 years ago

“Purchase exactly as advertised. Good quality, Super speedy delivery.”

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Posted 4 years ago

“no hassle good value and i really liked the simplicity of packaging just a label on the box no waste good for enviornment well done”

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Posted 4 years ago

“Very speedy delivery, thanks.”

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Posted 4 years ago

“Brilliant service and very happy with the product, will shop here again”

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Posted 4 years ago

“Beautiful colour, easy to put together and very comfortable”

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Posted 4 years ago

“Brilliant service, Cctv system arrived ahead of time and great tracking system.”

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Posted 4 years ago

“Pleasantly surprised - this big over-oven extractor arrived in Ireland within 3 working days! Good looking product, really works well - was cooking bacon standing next to my veggie daughter yesterday (she wouldn't have come within 5 yards with the previous extractor at full speed). Easy enough to fit, but a printed template to ensure holes are drilled in the right place would have been a big help.”

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Posted 4 years ago

“Excellent product, delivery was well before an estimate date, very professional service. Highly recommended!!”

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Posted 4 years ago

“Great selection of products on the website. Easy to place the order & it arrived in 3 working days which was faster than expected. Item was well packaged & just a pictured on the website. Happy overall & would order again.”

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Posted 4 years ago

“The product was excellent 👌”

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Posted 4 years ago

“brilliant service from start to finish, great price and great customer service, highly recommend”

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Posted 4 years ago

“Brilliant service and the best value. I've bought so many things from buy it direct. Great communication and really fast delivery”

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Posted 4 years ago

“No problems at all, phone works great. This is the 4th phone I've bought from this company and not one problem.”

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Posted 4 years ago

“Excellent customer service on all occasions - thanks especially to Kate. Appliances arrived on time, delivery excellent, and great prices.”

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Posted 4 years ago

“Excellent service. Arrived in 2 days.”

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Posted 4 years ago

“Bought an ice maker just before Christmas as a gift and it arrived right before Christmas, lovely machine and very efficient service / will shop here again”

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Posted 4 years ago

Buy It Direct is rated 3.6 based on 454 reviews