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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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You can't tell the quality of the customer service until something goes wrong. Calumet cocked-up my order by sending me something different from what I ordered. We all make mistakes, but the effort made by the chap in the Manchester store to put it right was above and beyond and most appreciated. A replacement lens was sent for pre-9am delivery the following morning was sorted and delivered as promised. Over the years we have spent 10s of £1000s with Calumet. Long may it continue.
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Posted 11 years ago
I was served initially by a very rude man with white hair and glasses, not Alex, who is doing nothing for your business. When I suggested his customer service skills were not up to scratch and I'd like to be served by someone else, he shrugged and said whatever!
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Posted 11 years ago
Fast dispatch,good value!
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Posted 11 years ago
Excellent, reasonably priced products, really helpful and cheerful staff and fast delivery. A telephone shopping pleasure. Jim Devine (Photographer)
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Posted 11 years ago
I always find the Manchester Calumet team to be professional, knowledgeable and extremely helpful. Nothing is too much trouble.
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Posted 11 years ago
Really fast response. Amazing packaging and item in perfect condition. Many props for the haribo. Real pros looking forward to buy again. Thanks
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Posted 11 years ago
Product arrived as described in excellent time.
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Posted 11 years ago
I buy all my gear at Calumet - they won't be the cheapest but the guys know there stuff and the aftersales service is brilliant. You get what you pay for. I pre-ordered a new Canon L series lens and it arrived with me the day after global shipping started. Cannot fault.
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Posted 11 years ago
The service I received was excellent. I ordered an item from the website which was delivered very promptly. It turned out that I had ordered the incorrect part number and after visiting the Hagley rd branch in Birmingham they exchanged it without any fuss what so ever. Would definitely recommend that people use Calumet Thankyou
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Posted 11 years ago
I paid for the item instore and was told that delivery would be within a week. If the item didn't arrive I was to contact calumet. A week later nothing arrived, so I called. I was told that the item hadn't been dispatched and that I would have it next day. Two days later still nothing, so called back. I was told again that hadn't been dispatched. I was then told expect within 5 days. To my surprise it arrive within two. However at this time of year there were supposed to be two free gifts, these were not included.
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Posted 11 years ago
Not impressed so far. The equipment I bought had to be returned as I was advised incorrectly over the phone by your staff as to which piece of kit was suitable for my camera. The piece has been returned and your returns form completed online but I've still yet to receive the correct replacement item.
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Posted 11 years ago
Just started photography and didn't know what to buy besides the camera I wanted (70d), the advise me on a couples of accessories and where Very patient with me and answer all my questions. great shop and staff
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Posted 11 years ago
Was out of stock when I ordered goods, was told it would be would send once in and yes it was! Received well in time for Christmas. My son was very happy with the item.
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Posted 11 years ago
Well priced boom arm for general lightweight day to day use. The arm requires assembly, which is not too taxing. Using an allen key (included), it is only a matter of minutes to fix the three sections together. The arm is then clamped to a stand with a universal swivel joint which fits the common industry sizes. The three sections allow a degree of flexibility, by using only two of the sections you can use it in confined areas - useful for product photography. The counterbalance weight allows for a light strobe and small softbox, any more than this and you will need to add an additional sandbag. In fairness you are then outside the recommended load. Ensure that the flat on the spigot is aligned with the screw lock on the strobe head to prevent rotation during use. Once finished with it can be broken down for storage or transport in a four foot bag.
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Posted 11 years ago
Good stock meant i could get my item before xmas ,very pleased
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Posted 11 years ago
Excellent service and delivery as promised.
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Posted 11 years ago
The "over the phone Assistant", was good, and I am still waiting for the outstanding piece of equipment. What dismays me is that a basic piece of equipment ( K2 Yellow Filter for Black and White photography), was not available off the shelf, and tha's what I am waiting for. Someone will justify this by saying " Oh it's old film technology", but I also shoot digital images and still use a film camera as well. It doesn't seem too much to hope for an off the shelf supply of basic range filters.
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Posted 11 years ago
Very quick delivery - great product, great service.
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Posted 11 years ago
Excellent service from Calumet. Very pleased overall with the speed, delivery, and price. Thanks
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Posted 11 years ago
It was a good experience going into your store in Birmingham. The lady (South African) I dealt with was extremely knowledgeable and helpful. The arrangements made to supply the goods I ordered was smooth and simple and everything arrived on time as promised.
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Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews