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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Good prices, well packaged, secure delivery, easy!
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Posted 9 years ago
All ordered products arrived quickly and were as described. Bit of overkill on the packaging though!
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Posted 9 years ago
The product was as stated on ordering. I think the £4.99 postage for sending a lens cap was excessive. The item could have gone in a jiffy bag and been posted first class for a lot less
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Posted 9 years ago
Good advice and helpful staff. Always good service at Glasgow branch.
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Posted 9 years ago
Service from Calumet Manchester was very good considering the carrier FedEx dumped the the package at the nearest pub! Which was only discovered by the efforts of the manager of calumet Manchester!
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Posted 9 years ago
Athough I've known about this company a long time, I only made my 1st purchase a few months ago. My initial purchase was an excellent item, though there was some confusion over the date of delivery. I have since bought from one of their London shops, and most recently ordered online. This was speedily delivered and is an excellent product.
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Posted 9 years ago
I saw a lens that I was interested at a cheaper price elsewhere and they matched the price over the phone. I collected the lens in person that afternoon. Happy customer. The only thing that would make it sweeter would be a process for doing this all online. I.E. I go onto the website, put in the page that has the lens at a cheaper rate, and get a code that can be applied at checkout for the difference. No phone required.
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Posted 9 years ago
I ordered four items; one arrived within 48 hours, two more within a week, and the fourth - listed as out of stock - is yet to arrive. All very well packaged, and exactly as described. A very good customer experience. Thank you.
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Posted 9 years ago
I really appreciated the photographic passion & interest of the people I came across at Calumet.
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Posted 9 years ago
Great service, my delivery arrived safe and sound and within timings expectations.
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Posted 9 years ago
Good price, good service, but the only thing lacking was no clear information on the courier being used and tracking details. I would have welcomed that being emailed to me.
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Posted 9 years ago
Item ordered was awaiting stock so expected a delay. Part of the order arrived with out a note to say that anything else was still outstanding. My follow up email was dealt with quickly with an update.
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Posted 9 years ago
The product i purchased was good and as described and i was pleased to find that the price had been significantly reduced which meant i could buy extra items. (Calumet speedlights down by 50%.) i bought 4 instead of 2. One area for improvement though would be to make it clear where to queue to speak to a member of staff. I waited for over half an hour to buy the speedlights despite having an order number and just needed to pick the items up. There were i think 3 counter areas and as i waited by one, someone else would come in and wait by another and get served first. this happened several times and was most annoying. I know it isa a fine balance as jessops have the opposite problem of having a dozen staff descend on you as you enter which deters one from browsing. don't want to sound like a whinger but I hope this is of some use to you.
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Posted 9 years ago
In store customer service was good. Attentive Staff and good presentation of products. However I found that stock was limited (They didn't have a Nikon D810 in stock) and the staff didn't seem to have any autonomy to negotiate a deal when part exchanging goods.
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Posted 9 years ago
STAFF IN EDINBURGH FRIENDLY AND VERY HELPFUL. I WOULD LIKE TO BE MORE REGULAR BUT A TOTAL LACK OF SONY PRODUCTS WILL RESTRICT REGULAR VISITS. VERY DISAPPOINTED.
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Posted 9 years ago
My order arrived very quickly (considering the season) and the staff were helpful. My only minor gripe is that part of the order wasn't included - a case should have been included with the package I bought - but the store assistant promptly contacted the warehouse to order this so no problem. Very happy with the camera and lenses for now!
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Posted 9 years ago
Extremely helpful staff, who were very patient with all my questions!
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Posted 9 years ago
Very good service, knowledgeable staff and a good range of products. Postage a little high to my address for an item that could have been sent royal mail.
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Posted 9 years ago
I ordered online on Christmas Day so wasn't looking for Calumet's usual next day service, however whilst the goods arrived safely about 5 days later I had no indication from Calumet when they had been despatched or when to expect delivery - this info would have been useful - whenever I used the online order tracker it told me the order was "in progress". Nonetheless the goods were extremely well packed and exactly as ordered. Bearing in mind it was Christmas, perfectly satisfied and will continue to buy from Calumet
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Posted 9 years ago
Really friendly and personal service provided by the team at Calumet. Went into the store with a couple of options in mind and didn't feel pressured into purchasing any particular piece of kit. Would definitely recommend to all levels of photographer.
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Posted 9 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews