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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Well, I'm a Wex Photographic kind photographer, but decided to give Calumet a go because the had a 0% interest on some items I wanted. One if my items worth well over£1500 came open and with the battery missing. Two days after receiving my battery and conducting some tests I've realised the item was faulty. Customer service were very nice, had it all replaced with a brand new item within a week. So my only complaint is that tgeir warehouse should manage themselves better, I've never had this problem with Wex and I've been using them for over three years. Will I use Calumet again? It the deal is right, yes, most likely.
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Posted 9 years ago
Chris the member of staff was very helpful , staying way over closing time he talked through the lenses and bodies and actually didn't try to make me go for the moe expensive options he drew on his own personal experience . The only downside was a lens I had wanted to originally get wasn't in stock !
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Posted 9 years ago
Very prompt delivery, excellent service. Only negative was the excessively large box for the thing came in. The device itself is great - Calumet own brand which does exactly what I needed for less than a third of the price of another brand. Very happy!
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Posted 9 years ago
Didn't have to wait too long to get served (5 mins) - not always the case at Drummond St. Everything else fine though.
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Posted 9 years ago
Good quality professional products. Good service and stock
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Posted 9 years ago
Product seems fine (battery) Only usage will tell. Package required a signature which I thought overkill for a sub £30 purchase so I had to reschedule the delivery to the next day.
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Posted 9 years ago
Range of stock was good. Service was efficient. Might have been nice to be offered a free set of AA batteries (value £1.50), given that I'd just spent £340 on a flashgun.
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Posted 9 years ago
First time in the shop, everyone I had dealings with was very well informed and helpful. Will return in the future.
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Posted 9 years ago
You cant beat the experience,helpful and friendly staff in store. However the last three orders I have made, not one has arrived when promised and for two of the orders I was waiting 3 months and 1 month ( I was told 1 week and 2 weeks!!) This isn't store staff fault, but a real issue is occuring to the point where I am seriously considering not ordering again.
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Posted 9 years ago
The lens was a competitive price and next day delivery was free. Lens was well packed also. Communications (in terms of replying to a simple email) was only so-so.
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Posted 9 years ago
Staff did not check both camera bags that i purchased and consequently missed parts of the bags that I purchased I have had to return twice to rectify the situation.
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Posted 9 years ago
The set up is highly professional and the staff generally accomodating. They could go the extra mile to help curious customers. I intend to maintain a long mutually beneficial relationship with Calumet.
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Posted 9 years ago
Very helpful staff, who listened to my requirements and brought out a variety of items for me to inspect and try out. This allowed me to make the best selection and purchase the item that best suited my needs. I then asked a number of questions related to technical aspects of some equipment I already owned, seeking advice about how alterations could be made to fit different items together - good advice was offered. Altogether a very pleasant and beneficial experience.
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Posted 9 years ago
the service was good and the information and knowledge of the staff was plentyful
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Posted 9 years ago
The sale person, Matt, has been exceptionally helpful.
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Posted 9 years ago
Quick and efficient service. I will always, always say, though, that your customer service can be a bit aloof and not as accommodating for every type of customer. Think 'comic book guy' from The Simpsons.
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Posted 9 years ago
Bit of a long wait to be served due to low staff numbers but very good service when finally served. All my queries were address well.
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Posted 9 years ago
Having being to both shop in London and also using their rental services . I am very happy with the service. Effective, pleasent and knowledgeable staff. Always a pleasure to go visit them.
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Posted 9 years ago
Good service once served - had to make a second visit as the queue was too long on my first visit and I did not have the time to wait.
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Posted 9 years ago
Overall good experience : staff was helpful and knowledgeable and nice One minor issue : I was not told about ongoing promotions and only saw one that could apply to me just before paying. Staff member then had to ask for details which delayed the whole transaction a bit. So, next time I will have a better look around the shop before purchasing anything. Impressed by the amount of items on display, lots of choice.
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Posted 9 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews