Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,329 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and delivered next day”

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Posted 4 years ago

“Foud what i need”

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Posted 4 years ago

“Excellent service at a great price.”

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Posted 4 years ago

“Absolutely awful customer service. After they sent out the wrong part for an 18 year old girl’s car. The regional manager of corporate sales blamed us of receiving the wrong part and said “it’s not the end of the world” and “you don’t sound like an 18 year old girl”. Will never be doing business with them ever again. It’s a shame after spending £2000 over the years. Unacceptable.”

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Posted 4 years ago

“Amazing service and even came next day. Headunit I first ordered was out of stock but they called me as soon as I ordered and offered me a replacement that was better and more expensive but at no extra cost.”

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Posted 4 years ago

“Good customer service lad I was talking to was very helpful bit disappointed that my current snooper has only lasted a few years but looking forward to trying out my new one”

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Posted 4 years ago

“Good customer service lad I was talking to was very helpful bit disappointed that my current snooper has only lasted a few years but looking forward to trying out my new one”

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Posted 4 years ago

“Ordered and arrived in good time. Email received to show dispatched and advise by whom and provide tracking number. It works, what more can I say?!!”

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Posted 4 years ago

“Perfect shopping experience. The website could do with some tweaks to make it less buggy on mobile devices, but very competitive pricing, superfast free shipping, and well packaged in the box.”

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Posted 4 years ago

“excellent customer service ,next day delivery FIRST CLASS will use again”

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Posted 4 years ago

“Great service Speakers came quicker than I expected and fit perfectly. Would highly recommend and will be ordering from you again Cheers!👍”

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Posted 4 years ago

“Good service came sooner than I was told would recommend.”

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Posted 4 years ago

“excellent customer service ,next day delivery FIRST CLASS will use again.”

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Posted 4 years ago

“Fast and easy all round. Next day delivery even though I placed my order post 2pm.”

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Posted 4 years ago

“Great service very helpful staff. Superbly quick delivery”

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Posted 4 years ago

“I ordered car dash speakers which I thought would fit, but I had not measured the space correctly. Car Audio Centre gave me very good advice on the telephone regarding which speakers I needed to replace the broken ones on my ancient SAAB car. They promptly sent them to me and speedily refunded the cost of my incorrect purchase. Would certainly go to them again.”

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Posted 4 years ago

“Loads of choice on the best brands and very fast and efficient delivery...top service!”

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Posted 4 years ago

“Great service and fast delivery”

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Posted 4 years ago

“Answers to questions asked via website were inaccurate and incomplete, leading me to buy the wrong unit. otherwise ok.”

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Posted 4 years ago

“Good on price (for certain selected items only) but very poor on advice. Ordered Pioneer TS-A1600C & TS-A1670F speakers for Ford Focus. I specifically asked if everything required for fitment was included i.e. the wiring adapters CT55-FD01 & CT55-FD02 (these slot into the original factory fit plugs, so that you don't have to cut off the plugs that connect to the original speakers). Was informed 'everything you need is included in the boxes'. Stupidly I removed a door panel first ready for fitting, but I should've checked the contents of the boxes first, as low and behold, the required wiring adapters weren't included after all. I checked the prices for these items on Car Audio Centre website, they're priced at £9.00 (x1 pair) & £13.39 (x2 pairs required) = £35.78 additional cost + p&p. Looked on eBay, exactly the same items £14.91 total cost (inc. delivery). You can guess which option I went for. Proper pee'd me off, as I wasted my Sunday on a fools errand, and had to refit the door panel, and then I'll be taking it off again when the required adapters arrive. In future, unless they've got a super bargain deal on a particular item, then I'll give them a swerve and take my custom elsewhere. I trusted them to give me advice, and they let me down.”

Helpful Report

Posted 4 years ago

Car Audio Centre is rated 4.4 based on 4,329 reviews