Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,053 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,053 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 28th May 2024

Tracy Murphy

Car Audio Centre 5 star review on 24th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Piece missing from my order trying to return it as emailed them one reply sent the pictures as requested nothing back”

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Posted 10 months ago

“Fast delivery”

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Posted 10 months ago

“You took over a week despatching them so I’ve still not installed them. Thanks”

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Posted 10 months ago

“This company advertise items on the website they don't even have in stock, The they call you to try and sell you something different and even said oh we found the item that was missing in the warehouse on stock take, When i said to the advisor what was the item missing he couldn't even tell me what it was, I choose to get a refund and 2 days later even though i had emails to say the order was cancelled they still didn't send a refund, Eventually i opened a case with PayPal and they send a refund but by E cheque that takes 5 days to clear, this was on the 1st July, its now the 10th and still no cleared funds, Stay away from this company if you don't wont a world of pain and issues,”

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Posted 10 months ago

Thank you Shane for your valuable feedback. We are sorry for not having the item you wanted available and even more for not being able to accurately tell you what item we were missing in our warehouse. The advisor misunderstood the notes on the order. We apologise for the delay in refunding you. However, to address your point about Paypal. We can not choose how Paypal issues a refund to a customer, we just hit the "refund" button and Paypal takes care of the rest. But nevertheless, we are disappointed we couldn't get the order supplied to you. Thank you for your feedback.

Posted 10 months ago

“Fast delivery and good service”

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Posted 10 months ago

“Quick delivery and easy fit!”

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Posted 10 months ago

“Good product, well priced , quick delivery”

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Posted 10 months ago

“Always got a top class service from these guys although the original items I ordered were not available they offered me the more expensive ones at the same price”

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Posted 10 months ago

“Very happy with my Connects2 device, really missed being able to play CDs in the car! Dispatch was lightning quick, the product was very well packaged and the free gift was a nice touch too! Well done team!”

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Posted 11 months ago

“its a great pice of kit looks great sounds great easy to fit”

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Posted 11 months ago

“This was a really straight forward online purchase. The product arrived quickly and works as described so I am a satisfied buyer.”

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Posted 11 months ago

“Service was good but items ordered were not in stock ,so order stated item would be delivered in 3/4 days, took nearly 2 weeks and I had to agree to different speakers or it would have been longer Staff were helpful in offering me an alternative product ,but web site should have stated items were not in stock and dilivery would be delayed ,also I had to contact them to find out what had happend after a week ,otherwise wait time would have been longer”