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Car Audio Centre Reviews

4.4 Rating 4,341 Reviews
84 %
of reviewers recommend Car Audio Centre
4.4
Based on 4,341 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Audio Centre Reviews
Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Anonymous
Anonymous  // 01/01/2019
Alpine 1044 500W 10" 4 Ohm Subwoofer Product works very well, only area for discussion is the rubber trim which covers 8 fixing holes but managed to cut Vs around holes on the back to accommodate front fitted mounting screws.
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Posted 6 years ago
I had a very bad year with road Angel last year but things seem to be improving.
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Posted 6 years ago
Purchased a amplifier for a very good price, turned up very quickly and was well packaged . Wouldn't hesitate to use again
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Posted 6 years ago
Always excellent service Used this company for years and very happy with the products ordered Dash cam Road angel pure
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Posted 6 years ago
Excellent prompt service
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Posted 6 years ago
Great service like always
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Posted 6 years ago
The. Delvery of the item was quick it's a good price for a good car stereo with dab
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Posted 6 years ago
Brilliant service. Phoned up for help and very helpful. Super quick delivery. Thanks.
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Posted 6 years ago
Delivered in good time. It appears to be working as a speedometer, however as there was no instruction book it is difficult to know if it is working as a camera detector.
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Posted 6 years ago
great delivery service, online payment reciept, half price subs i bought and they are great thankyou
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Posted 6 years ago
Good service ,price and exellent delivery
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Posted 6 years ago
Great customer service and advice no pressure to buy anything, professional fitting service, good prices, Chris at answered all my questions, would i recommend, Yes I would.
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Posted 6 years ago
Great service. Answered all my questions before and after purchase.
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Posted 6 years ago
Good device and delivery on time...Ideal!
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Posted 6 years ago
Very quick efficient service
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Posted 6 years ago
Easy prompt good pricing.. Just what you want.
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Posted 6 years ago
Delivery on time Customer service excellent Price outstanding
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Posted 6 years ago
Very quick delivery and the item is exactly what I wanted
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Posted 6 years ago
very happy with the product, nice quality!!
Helpful Report
Posted 6 years ago
The satnav I ordered arrived on time (actually early) and is in perfect condition just as advertised, and at the advertised price. So why only 2 stars ?, it’s all to do with the sales process and how paranoid you are: 1) I phoned on a Sunday to clarify a detail prior to purchase and was told that I could expect to receive the item by the “end of next week”. I ordered on-line. I didn’t set up an account but provided a password just because this would allow the package to be tracked. 2) I received a confirmation email with my order number, and was informed an account had been setup and the user-id/password was included PLAIN TEXT (why send a password in plain text ?). 3) I logged into my new account and changed the password. My account had been set up with “1 click purchase” which I switched off. Checked the order history to find that I had not ordered anything and had no history (this was Sunday so I thought wait for Monday). 4) I rang on Tuesday about my confusing lack of order history and was asked for my email address (not order number) and initially told that I had a couple of things waiting in my basket but hadn’t ordered anything - I set things up a couple of times before deciding to purchase, but at that time I had no account so it’s not clear why they would maintain a basket for me. 5) Eventually it was confirmed that I had ordered my satnav and the money had been taken, but I had been given the wrong order number, and nothing was happening on my real order (hadn’t been dispatched etc). 6) The real order was sent for dispatch and I was told it should arrive the next day (it did arrive on Wednesday) and that my purchase history on my account would be updated when the service person had time to sort it (it was updated by the end of the day). 7) I have everything I need but there is no option to delete my on-line account which I don’t want as it seems too risky. So while it’s clear there are some sincere helpful people involved I think the whole thing is let down by poor security awareness and a lack of robust process suitable for a modern on-line business – e.g I guess the “1 click purchase” implies they still have my credit details and anyone who had seen the email with the password would have had an opportunity to do nasty stuff.
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Posted 6 years ago
Car Audio Centre is rated 4.4 based on 4,341 reviews