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CareMax Reviews

4.5 Rating 1,683 Reviews
89 %
of reviewers recommend CareMax
4.5
Based on 1,683 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Easy to order from and arrived in a reasonable time
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Performs per advertising
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(Vermont 3133) - Posted 2 weeks ago
Very easy to order with you and parcel arrived on time and in good condition.
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(Vermont 3133) - Posted 3 weeks ago
they have informed me all the way to me receiving my product - thanking careamax
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(Vermont 3133) - Posted 3 weeks ago
Easy to purchase - quick delivery - product is very good.
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(Vermont 3133) - Posted 3 weeks ago
Very slow delivery
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(Vermont 3133) - Posted 3 weeks ago
Nice device, it came in a timely manner, BUT I found the instructions very difficult to follow. Still not sure if we are doing the right thing. There were no instructions on how to use for vagus nerve stimulation, though we ordered the device with the wee ear clips... which fall off very easily and have no clue which program to use with it, or how to manually program to fit the parameters we found on line.
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(Vermont 3133) - Posted 4 weeks ago
A great product for relieving my neck pain. I went to a pysio before I started using this now I don't think I'll need to go back. Only issue was the instruction manual is not easy to understand.
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(Vermont 3133) - Posted 4 weeks ago
Seamless and efficient purhcase process
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(Vermont 3133) - Posted 4 weeks ago
Happy so far.
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(Vermont 3133) - Posted 1 month ago
Products 5 Stars, Service 1 Star. The products are very good, but... I placed an order from Europe (Shipping & Handling 39 AUD). In the delivered package one product was missing, which I need. Instead of delivering the missing product, Caremax has planned a refund, which obliges me to place another order and pay againg the Shipping & Handling costs, which are more expensive than the prduct itself. And what if I place a new order and receive again a wrong delivery? With the quality of the products ist the service reliability very important as well.
Helpful Report
(Vermont 3133) - Posted 1 month ago
If I could give a zero I would. Even though I have normal size neck and got several friends/family to try it they could not get it close to being closed and fit correctly. I’m still expected to pay for return shipping when clearly there is something wrong with the device.
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Posted 1 month ago
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(Vermont 3133) - Posted 1 month ago
This is great! Definitely recommend
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(Vermont 3133) - Posted 1 month ago
Good website and delivery
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(Vermont 3133) - Posted 1 month ago
My order arrived quickly, but not sure if it’s faulty.
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(Vermont 3133) - Posted 1 month ago
Works well with great results
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(Vermont 3133) - Posted 1 month ago
Great service
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(Vermont 3133) - Posted 1 month ago
Gaslighted me when I pointed out the discrepancies of what is stated on the website, and what is stated in the manual
Helpful Report
(Vermont 3133) - Posted 1 month ago
Setting up is quite confusing
Helpful Report
(Vermont 3133) - Posted 1 month ago
CareMax is rated 4.5 based on 1,683 reviews