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Carethy Reviews

1.4 Rating 1,052 Reviews
9 %
of reviewers recommend Carethy
1.4
Based on 1,052 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 22%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

Write Your review

Carethy 1 star review on 10th July 2024
Sofiia Vovk
Carethy 1 star review on 26th March 2024
Frantisek
Carethy 1 star review on 19th February 2024
Anonymous
Carethy 1 star review on 28th January 2024
Anonymous
Carethy 1 star review on 28th September 2022
Alex Chervonenko
Carethy 1 star review on 28th September 2022
Alex Chervonenko
Carethy 1 star review on 28th September 2022
Alex Chervonenko
4
Anonymous
Anonymous  // 01/01/2019
NEVER USE THIS COMPANY!!! I have been waiting for a refund for the items I never received for over 2 months now. They keep giving me different ''reasons'' why it's not refunded yet and obviously they never actually do anything about it. I will now see how I can get money back through Pay Pal and leave bad feedback everywhere on the internet so people are aware of this company who are stealing people's hard earned money.
Helpful Report
Posted 5 years ago
They didn't told me that the item was unavailable at the time I ordered. After 2 weeks, I ask them some information about the item and they told me they weren't able to ship it as it was out of stock. I asked for a refund, but I'm waiting since September. They told me they have some problems with the payments. They also didn't reply me in the last emails! They stole my money! Don't absolutely buy from them!
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Posted 5 years ago
Made an order 18/9/19 for an ankle strap. Turns out they didn’t have the product in stock and I had to wait 14 days for a refund. Over two months later and they are telling me now they are having a problem making payments. A complete scam web site. Now how to get my money back, and it’s not the money it’s the principle.
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Posted 5 years ago
Go to WIsdomwonga.com and paste link all over Facebook. This company investigated carethy and it is not good.
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Posted 5 years ago
Go to the reviews about this company on trustpilot and copy the link all over Facebook with a warning to the public and keep sharing, make sure it goes public
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Posted 5 years ago
Don't waste your time hassling with this scam company. Immediately contact your bank and report this. I did so and my bank luckily refunded me. Also, cut the card they charged you with and get a new one, so they won't be able to steal more money from you.
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Posted 5 years ago
GARBAGE SERVICE WONT GIVE ME MY MONEY BACK!!!!!! CANT SPEAK TO REAL PERSON. USE WELL.CA WAY BETTER SERVICE
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Posted 5 years ago
I just recieved my parcel last week $128.00 Australian for it Mustela baby products I’m soooo soooo angry with the company they keep giving me the run around my package arrived completely damaged the products have leaked out all over the shipping box. They promised a refund and I’m still waiting for it to be refunded I’m soo angry I wish I saw these comments before buying the products from them. I’m devastated cause I used my credit card and don’t know what to do from here :-( I have not even recieved my refund that’s why I put that I paid $128 for the return.
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Posted 5 years ago
There should be a negative rating for this bunch of thieves. They take your order and money but never deliver. When you eventually enquire, they say that they were "out of stock" but will return your money in 14 working days. However, the funds are never returned - they stey are a bunch of low life criminals. Please beware: DO NOT USE THESE THUGS!!!
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Posted 5 years ago
It has been 2 months and I still haven’t gotten my refund! I have wirtten to them countless of times. Everytime they tell me they will transfer back my money but never do. Never buy from them!!!!
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Posted 5 years ago
If you have also been tricked by Carethy and promised a refund for your ordered items that never arrive, don't waste time. Contact Paypal straight away and escalate the process. Otherwise you'll just be strung along with endless promises of a refund that never happens and no delivery to show for the payment.
Helpful Report
Posted 5 years ago
I placed my order 24.10 and I didn't receive cosmetics at the port for 83$
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Posted 5 years ago
Joke of a company. Take your money then send damaged good if even. They will say they will refund you as well but will not
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Posted 5 years ago
What’s a horrible company. I haven't received my refund for three months, now they don't even reply to my emails as well.
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Posted 5 years ago
Judging by my experience I suspect this site is fraudulent. nightmare company. order arrived over a week late. only half the order. contacting carethy was a nightmare. links in their emails lead to no where. eventually emailed them. auto response told me my order number didn't exist and that i should send my details, address, name, order number etc. i had already using their online form. after so many countless emails i was told, via email, i would get refunded for the missing half. hasn't happened and i suspect i won't be refunded. nightmare. poor customer service which is almost non existent. AVOID this website Carethy.
Helpful Report
Posted 5 years ago
SCAM ALERT: Ordered vitamin supplements. Sent e-mail asking why it was taking so long and that the status of my order was not being updated. Received reply that it was being processed. When order did not arrive on time, started checking reviews and realised that this company is fake and scamming people. Luckily, I had bought through Paypal, therefore, I sent them a complaint. I got quick response that they would inquire and offer the company time to respond. One week later, having not received a response from Carethy, I escalated the complaint with Paypal. One week later, Paypal decided to refund my money for both orders I had placed with Carethy.
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Posted 5 years ago
My package never came as promised. It sat in the same place for 20 days. Working on getting a refund, but told cannot refund until there is no more tracking information. Not sure what that means exactly but I’ve been tracking it and it has not moved for 20 days. A lot of emails that say nothing in response . WARNING!!!
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Posted 5 years ago
I CAN ONLY ADD TO THE LITANY OF COMPLAINTS. THIS IS CLEARLY NOT A GENUINE COMPANY. I`VE WAITED OVER 2 MONTHS FOR A REFUND FROM A PRODUCT THEY CLAIMED WAS `OUT OF STOCK` - ONLY ONCE THEY`D RECEIVED THE MONEY AND I`D ASKED WHERE MY ORDER WAS. PLEASE DON`T MAKE THE SAME MISTAKE WE ALL HAVE!!!!!
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Posted 5 years ago
If there was a Zero Star option, that would be the case for Carethy. DO NOT SHOP HERE. They are owing me regarding a refund for a product that was only partially delivered since almost 1 month ago. All I have is vague e-mails from the weak staff that works for them - generic names with no personal e-mail accounts (suspicious!), like "Mary C", "Yosmel A" - keep telling me they are sorry I didn't get my refund (aha!) and that they will be informing a financial department that possibly doesn't exist. DO NOT SHOP HERE THEY ARE A FRAUD
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Posted 5 years ago
This is the worst company I've ever dealt with they take your money for something that is advertised but they don't have, nothing gets sent out the order remains on processing, they don't respond to emails and don't even have the decency to refund your money, had to go thru PayPal to get my refund,bunch of online crooks can't understand how they are allowed to operate, truly pathetic.
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Posted 5 years ago
Carethy is rated 1.4 based on 1,052 reviews