CARFAX Reviews

4.3 Rating 2,631 Reviews
83 %
of reviewers recommend CARFAX
4.3
Based on 2,631 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
Greater than 64%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
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Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

CARFAX 5 star review on 5th April 2020
Randy Fulk
CARFAX 5 star review on 5th April 2020
Antonio Jose Jose
CARFAX 5 star review on 30th March 2020
Anonymous
CARFAX 5 star review on 28th March 2020
EDWARD A NIELSEN
CARFAX 5 star review on 27th March 2020
Anonymous
CARFAX 5 star review on 27th March 2020
Jeffrey A Nicholson
CARFAX 5 star review on 27th March 2020
Thavaro To
3
Anonymous
Anonymous  // 01/01/2019
I used Carfax for a 2003 Honda Pilot before making a decision to buy. I found through Carfax that the odometer reading was not correct and was reverenced. After finding that the odometer reading was not correct, I decided not to buy the Pilot. Thank you Carfax for your help.
Helpful Report
Posted 9 years ago
I bought my 2000 vw beetle after checking it's car fax. It's history only contained a minor fender bender that had been repaired and it had it's maintenance records. So I bought it!
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Posted 9 years ago
I have been buying and selling cars for a few years fixing them and either donating to needy family's it has been a good source of information to make sure I'm not getting a car that has been compromised thank you for offering this service
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Posted 9 years ago
I need to sell my car. I wrote in the ad: My car has Carfax. The potential customer ask for it and bought my car.
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Posted 9 years ago
Carfax included all the histories which can help you find a suitable car, But the only problem was after 5 carfax check with vin number, I just could check with license plat. Many individual sellers was unwilling to give their license plate and also dealers doesn't have license plate at all.
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Posted 9 years ago
First time to buy a used car I've checked around 7 cars with carfax it's helped me a lot to choose the clean title car
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Posted 9 years ago
It's better to provide some information about the owners about the used cars!
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Posted 9 years ago
I know was looking for cars all summer I finally got one. Then 4 months later I got in an car wreck. A month later I finally found an car I like. I checked the carfax and it was a done deal everything look fine. And now because of carfax I took an risk and I love my new car.
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Posted 9 years ago
I looked online for six months and at dealers trying to find a 2014 Toyota Corolla with low mileage. On October 9, 2014, I found a great deal in the Washington, D.C. area on CARFAX. I bought the car on October 10th. The car had only 4,400 miles and was still under the Toyota warranty. I saved a lot of money!
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Posted 9 years ago
I was looking at a g35 infinity and saw in car fox that there was in a accident and the said it was a front bumper replacement but I saw the side fender and door was also painted so I refuse to buy the car
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Posted 9 years ago
I was trying to sell my car online but didn't get much action. A neighbor suggested to put a Carfax report along with the advertisement. I did and the just like that. The car was sold the next day.
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Posted 9 years ago
I was looking to buy a Honda Odyssey, and my brother suggested me to check them out in CARFAX, we saw 2 or 3 from private seller, and the "one" we were going to buy, with cash in hand, had the mileage altered. Thanks to CARFAX I didn't bought that broken car, it has more than 100,000 miles erased. I'm glad for this service!
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Posted 9 years ago
shows anything a dealer does. would be nice for everyone to report not just dealers
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Posted 9 years ago
I used CarFax to help me widdle down a list of about 6 Camaro's I was not local to down to 2 vehicles. Although it doesn't provide all of the details, Carfax is a good jumping off point when looking for a used car.
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Posted 9 years ago
The site is very fruitfull for car buyers and shoppers. however recently, i haven't been able to open the offficial CARFAX site from where I am in the middle east. Is it something related to location or is the site having some problems generally?
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Posted 9 years ago
My report was very detailed and current. Ii was able to follow the entire life of the car I purchased. I it's service records, ownership lineage, and if there were any title issues (there were none.) It even showed my recent visits since my purchase. I would recommend unlimited VIN searches since my prospective cars didn't have license plates. I also thought the price was high but other sites didn't give as much info so that could be expected. Hope for a better VIN search package.
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Posted 9 years ago
We set out to buy a C5 Corvette and saw several that we ended up steering clear of after seeing wrecks in the history. We ended up buying a higher mileage one without accidents in its history and couldn't be happier with the car. On a side note, the VIN limit on the "unlimited" plan really hurt us when we were looking at smaller, independent dealerships that didn't subscribe to Carfax. Please don't call it unlimited if there limits.
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Posted 9 years ago
Had been looking for a truck for quite a while. I was looking for a use pick up with some use but had been pampered. and found one on ebay. runs great everthing carfax said had beed done to it was correct. thank you for your help carfax
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Posted 9 years ago
I didn't know if carfax is that help full, I bought a car from a dealer after a couple of days I decided to check the carfax of the car guess what I found out the car was salvage I took the car back to the dealer and I got my money back. It is really a piece of mine...
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Posted 9 years ago
Was accurate!
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Posted 9 years ago
CARFAX is rated 4.3 based on 2,631 reviews