CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was purchashing a used private vechile that was in very good condition so it appeared with a shinny body that looks sharp and drove well! It was a 2008 Civic sedan that was only with the latest owner for 3 months and was selling supposivly for his wife's medical reasons that she wouldn't be able to drive! There were no plates on the vechicle so I used my mechanics plates for he could take a look. He looked vey carefully at the body work with its shinny blue exterior and could just make out inside the hood it had a respray! There us something not right here he said. I followed through by getting the sellers/buyers package at the MTO that reviled it had 8 prievious owners and one of which was an insurance broker ! I was told to go online and purchase a report from carfax I hadn't heard of them before but was so glad I paid my few as it revieled it had been in 2 collisions one major damaged in the front centre of the vechile back in January of this year at a cost of $11,500! There I did not purchase this car!”

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Posted 10 years ago

“I was set to but a nissan frontier , but when I printed the carfax , it had one recall. So I'm glad i dint get it. Thanks carfax.”

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Posted 10 years ago

“I used carfax to sell my own car that I was trading to the dealer. I could point out my consistent car service and oil changes. I could explain a rear end collision to my car and best yet carfax recommended my car be sold $1,000 over the online "how much is your car worth" sites.”

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Posted 10 years ago

“It was an awesome experience. Very easy. Quick results, I only wish that the first result had proven to be better news! Excellent product.”

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Posted 10 years ago

“I was in the market to but a used car for my wife. I shortlisted two cars, a beetle and a camry. I was so inclined towards the beetle but then I checked the carfax history and the beetle was involved in an accident. The Camry came out clean and I bought the camry.”

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Posted 10 years ago

“carfax has saved me thousands of dollars.”

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Posted 10 years ago

“I looked up cars that I already own and found that a service shop I take my cars to entered 112000 miles instead of the actual miles on the car which was 5035 I was able to get it changed Thanks Dave”

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Posted 10 years ago

“I recently purchased a 1992 Subaru Legacy L station wagon, but not before Carfax confirmed the vehicle was in no major accidents and had a fairly up to date maintenance report.”

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Posted 10 years ago

“Was eazy to u glad it was there to see the car I was looking it realy impressed with everything”

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Posted 10 years ago

“Quick and simple. Gave an accurate History of the Vehicle I purchased. It was interestering to listen to the seller explain the service history of the vehicle, as it was matching the car fax info I had remember from the report. Also it would be good if after you purchase the one time report, if you could go back and add more reports for different vehicles, for a discounted rate. Erick”

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Posted 10 years ago

“We used the unlimited version of Carfax to get my two daughters two reliable cars. There is a LOT of junk out there. Be careful”

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Posted 10 years ago

CARFAX is rated 4.3 based on 2,638 reviews