Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,839 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat

Carrolls Irish Gifts 5 star review on 21st October 2026

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered of the same 4 items as gifts on 11/19/21 and on 12/8/21 I received my order but only 2 of the items were in the box. They are sending the other 2 but it will not be received in time. So I am extremely disappointed. I tried to plan ahead with plenty of time to receive items in time. I informed them of when I needed items hoping they would send through express mail.”

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Posted 4 years ago

“It was very easy to put together and my daughter was delighted with it but it had past the expiry date by 4 months so it wasn't edible. It was 15 euros and that was sale price and I thought it was expensive.”

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Posted 4 years ago

“Lovely gifts...shame about customer service online. Highly lacking! Such a shame, as I probably won't buy online with them again.”

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Posted 4 years ago

“All good,except the card with the message on it to say who it was from etc,was missing.”

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Posted 4 years ago

“Commande de 2 lots de bombes Bailey's. Dans l'un des lots, 2 bombes étaient en miettes.... Déception”

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Posted 4 years ago

“The Baileys Irish cream chocolate bombs are poorly packaged for shipment. Two out of 6 boxes had broken bombs (2 out of 3) in their packages. Very dissapointing after waiting 3 weeks for the items.”

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Posted 4 years ago

“The Stone itself arrived in good time and I'm very happy to be able to give it to my friend, but there was a ridiculous amount of packaging! See photos.”

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Posted 4 years ago

“I am sure it's good but the picture showed individual candies and I thought that is what I bought... now I cannot do stocking suffers... so that is why it's not a five...”

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Posted 4 years ago

“I was disappointed that the sweater as advertised with leather buttons, came with plastic, fake looking leather buttons. I specifically purchased this sweater because I wanted genuine leather buttons. After contacting your store, the individual, rather than checking the description of the sweater, argued with me until, I imagine, she read the description and then apologized. The sweater is lovely, but I have had to purchase leather buttons to replace the plastic ones that it came with.”

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Posted 4 years ago

“Order arrived with a wheel missing. I am expecting a replacement. Company did provide a quick response to my complaint. Would order from them again.”

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Posted 4 years ago

“Ordered nearly 250 euro of gifts. 3 of the boxes the items were either faulty or damaged.”

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Posted 4 years ago

“I ordered 2 T-Shirts and they are nice, but I ordered on 08.12.21 and I needed to wait until 03.12.21. I mean it was a transport problem. But anyway I'm happy now. Thank you”

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Posted 4 years ago

“Still waiting to receive my order. SEUR say the delivery address was incomplete but I have checked the order and my address is complete on that, so I am not sure what the problem is.”

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Posted 4 years ago

“I paid 10pounds for express delivery but it took over a week to arrive. I would like a refund for the express delivery charge”

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Posted 4 years ago

“We cannot write a review because we have not received the items we purchased. Our purchase was on October 14, online of course. Getting close to a month, and no delivery. Tracking number indicates our order was received for delivery in U.S. on October 16. No updates since then. We do need for our items to be delivered prior to November 24. We are flying to a family reunion for Thanksgiving, on the 24th. Our items were to be gifts to some family members. We would greatly appreciate it if you could look into this and expedite deliveryof our purchased items. Thank you. Regards, Bob & Sharon”

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Posted 4 years ago

“I live in Canada, I ordered two Aaron blankets, and one sweater. The first box came with the a sweater and one blanket. After tracking down the second box it came the following week. The delivery person told me I owed money on it. I couldn’t believe it I had to pay $80. Not impressed. That was an awful expensive blanket.”

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Posted 4 years ago

“Excellent calendar, however, you did not need to send it in such a large box. You could have sent it in a large envelope with a much lower shipping charge.”

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Posted 5 years ago

“Very lovely gift, reasonably priced. Unfortunately I paid extra to get a card with a personalised message which failed to arrive. My 86year old mother didn't know the gift was from her Grandkids and didn't get the Message. But apart from that, it was lovely”

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Posted 5 years ago

“Carrolls team should have informed me about the possibility to pay extra costs for the customs. I sent a box as a present and the receiver paid for it. Moreover, the lead time is not 5-7 days as mentioned. This should have been clarified as well.”

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Posted 5 years ago

“Postage very expensive for the 3 week wait”

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Posted 5 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,839 reviews