Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,839 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat

Carrolls Irish Gifts 5 star review on 21st October 2026

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have put in a ticket , so far I am waiting a response back from Carroll’s regarding missing necklace from the order .”

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Posted 4 years ago

“50/50 as half of the order has not arrived. I ordered early expecting a delay to the US, but the bulk of my order has yet to show, 2 days after Christmas. What DID show were the pint glasses, intact. That was certainly a fear.”

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Posted 4 years ago

“Ordered on 12/1/21. Package was shipped. Correct address. Not delivered. Returned. Waiting for package to be re shipped. Hopefully the shipping company won’t blow off the delivery the second time around. It’s a birthday gift ! Frustrated ! You should have a phone number to call from the USA”

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Posted 4 years ago

“no delivered list in parcel, so i can't confirm good is missing or not delivery. CAR#00487269 CAR#00488613(cancelled)”

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Posted 4 years ago

“Shipping was fast.”

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Posted 4 years ago

“Great store to visit in person when I’m visiting home from USA but online service isn’t so good . Spent hours carefully ordering gifts and then wasn’t even informed they were out of stock till my package shipped.”

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Posted 4 years ago

“The gift I purchased was very nice. However, I ordered the gift on November 8th, the shipping was listed as 5-7 business days, and I need this by Thanksgiving. I was never notified of any delay and had to initiate all communication. The item wasn’t even shipped until December 4th. I did not receive it until December 14th. The delay ended up costing me an additional $40 in shipping because I had to mail it rather than give it to the recipient in person. There was no attempt by Carrolls Irish Gifts to make the situation right. Very disappointed in the customer service.”

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Posted 4 years ago

“I have yet to receive the candle that I ordered? Tea set arrived but no candle yet?”

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Posted 4 years ago

“My order hasn’t arrived destination yet which is supposed to be Dayton WA. My order was placed last week of November 2021.”

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Posted 4 years ago

“Non responsive to questions about order placed. My mistake, but assumed Baileys Hot Chocolate Bombs would have Baileys in them. Otherwise I would have ordered stateside.”

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Posted 4 years ago

“I don’t think the hamper was worth £99.00, I paid for it. Not enough items really.”

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Posted 4 years ago

“The gift box was lovely, but i was sending it to spain & only half the address was put on it so very lucky it got there, also the hand written card was very badly written...it should have been printed....very unprofessional looking....i'm sorry, i don't like to critizise but feel it has to be said 😕”

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Posted 4 years ago

“I have no problem with the company but the product received is very poor quality. I have previously purchased an Ireland flag from you and it lasted well over a year but the content of the latest flag received cannot be the same as the previous. It has only been flying a few months and it is in tatters already (see photo provided)”

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Posted 4 years ago

“Great item received st patricks day badges but delivery stated 2 days took longer would be helpful to customers if stated how long despatch of item would take”

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Posted 4 years ago

“Items were unique but came broken. Disappointed as they were to be gifts”

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Posted 4 years ago

“Haven’t received the order. Placed 11-24. Shipped 11-27. Was told 57 business days to the US. Sent a request to find out what was going on Thursday 12-16. Said they would respond in 24 hours. Nope. Just checked this am and see it made it to US yesterday 12-17. Hoping to have it for Christmas?!?!”

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Posted 4 years ago

“Items i ordered for my brother in Australia were not delivered to him yet”

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Posted 4 years ago

“These were purchased as Christmas gifts but the packaging was inadequate for such a purchase. One chocolate bomb was broken in each of the boxes - so I can only get two good gifts from the order. Before I received the first order a second one was placed. I have not yet received it so only time will tell. Since some are broken I can see that the chocolate is rather thin, so seems the price was high for the product delivered. I’m sure you have other lovely items but I will not be ordering the Chocolate Bombs ever again.”

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Posted 4 years ago

“Hello! I received prompt replies to the issues I have with my order, and your Customer Service Reps were very nice. The thing is.... I ordered 2 pairs of knitted white bedroom slippers, but, because my feet swell a lot (I'm 81 years old and with a severe liver condition which causes the swelling), and I put the slippers on and only tried them out on my carpet (and I wore peds with them), but, within 30 minutes the cord that is within the edge of the opening, I think due to the fact it doesn't "give", caused my feet to swell horribly, so I need to return them. I have a really old pair of very similar ones (cheaper grade) and, when I found your higher quality slippers, I was elated! Anyway, I read on your site in order to return an item, to contact you for instructions and to set it up. I did this, on line, and received instructions I would have to have a printer to print a return label for free shipping. However, I don't have a working printer and asked how to handle. A different Customer Service Rep replied and offered for me to keep them and she could give me a refund of half the amount. I honestly don't have anyone who wears a size 8, so I can't sell or gift them to anyone else. I wonder if you could send a return label to me, so I can return them. I am so disappointed they won't work for me, as I have not been able to find a slipper that works and have been looking over a year. I absolutely LOVE these, but that roping - with no give - causes the swelling to be extremely bad. Please advise a solution. PS: I did review your site and love all of your products and have told many of my friends to check it out, as you have awesome offerings. These bedroom slippers are beautiful and so nice and your people are great! Celina Branton, 101 Jones Avenue, Calhoun, GA 30701 706-270-3845”

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Posted 4 years ago

“I can't rate anything because the ordered goods 23.11. 2021 has not come so far. And it was a gift for Christmas. Cardova”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,839 reviews