Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: 57/58 Upper O'Connell Stret, , Dublin, 57/58 Upper O'Connell Stret, , Dublin, Dublin
Rating: 4.56

4.6 Rating 7,213 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,213 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online Christmas gifts and still have not received my entire order yet.”

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Posted 2 years ago

“runs very small and doesnt fit my husband's American frame. hopefully i can return.”

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Posted 2 years ago

“I have put in a ticket , so far I am waiting a response back from Carroll’s regarding missing necklace from the order .”

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Posted 2 years ago

“50/50 as half of the order has not arrived. I ordered early expecting a delay to the US, but the bulk of my order has yet to show, 2 days after Christmas. What DID show were the pint glasses, intact. That was certainly a fear.”

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Posted 2 years ago

“Ordered on 12/1/21. Package was shipped. Correct address. Not delivered. Returned. Waiting for package to be re shipped. Hopefully the shipping company won’t blow off the delivery the second time around. It’s a birthday gift ! Frustrated ! You should have a phone number to call from the USA”

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Posted 2 years ago

“no delivered list in parcel, so i can't confirm good is missing or not delivery. CAR#00487269 CAR#00488613(cancelled)”

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Posted 2 years ago

“Shipping was fast.”

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Posted 2 years ago

“Great store to visit in person when I’m visiting home from USA but online service isn’t so good . Spent hours carefully ordering gifts and then wasn’t even informed they were out of stock till my package shipped.”

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Posted 2 years ago

“The gift I purchased was very nice. However, I ordered the gift on November 8th, the shipping was listed as 5-7 business days, and I need this by Thanksgiving. I was never notified of any delay and had to initiate all communication. The item wasn’t even shipped until December 4th. I did not receive it until December 14th. The delay ended up costing me an additional $40 in shipping because I had to mail it rather than give it to the recipient in person. There was no attempt by Carrolls Irish Gifts to make the situation right. Very disappointed in the customer service.”

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Posted 2 years ago

“I have yet to receive the candle that I ordered? Tea set arrived but no candle yet?”

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Posted 2 years ago

“My order hasn’t arrived destination yet which is supposed to be Dayton WA. My order was placed last week of November 2021.”

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Posted 2 years ago

“Non responsive to questions about order placed. My mistake, but assumed Baileys Hot Chocolate Bombs would have Baileys in them. Otherwise I would have ordered stateside.”

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Posted 2 years ago

“I don’t think the hamper was worth £99.00, I paid for it. Not enough items really.”

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Posted 2 years ago

“The gift box was lovely, but i was sending it to spain & only half the address was put on it so very lucky it got there, also the hand written card was very badly written...it should have been printed....very unprofessional looking....i'm sorry, i don't like to critizise but feel it has to be said 😕”

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Posted 2 years ago

“I have no problem with the company but the product received is very poor quality. I have previously purchased an Ireland flag from you and it lasted well over a year but the content of the latest flag received cannot be the same as the previous. It has only been flying a few months and it is in tatters already (see photo provided)”

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Posted 2 years ago

“Great item received st patricks day badges but delivery stated 2 days took longer would be helpful to customers if stated how long despatch of item would take”

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Posted 2 years ago

“Items were unique but came broken. Disappointed as they were to be gifts”

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Posted 2 years ago

“Haven’t received the order. Placed 11-24. Shipped 11-27. Was told 57 business days to the US. Sent a request to find out what was going on Thursday 12-16. Said they would respond in 24 hours. Nope. Just checked this am and see it made it to US yesterday 12-17. Hoping to have it for Christmas?!?!”

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Posted 2 years ago

“Items i ordered for my brother in Australia were not delivered to him yet”

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Posted 2 years ago

“These were purchased as Christmas gifts but the packaging was inadequate for such a purchase. One chocolate bomb was broken in each of the boxes - so I can only get two good gifts from the order. Before I received the first order a second one was placed. I have not yet received it so only time will tell. Since some are broken I can see that the chocolate is rather thin, so seems the price was high for the product delivered. I’m sure you have other lovely items but I will not be ordering the Chocolate Bombs ever again.”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,213 reviews